Respondize | AI Email Support

Shopify helpdesk app by Respondize·Bandeja de entrada con IA para correos de soporte. Genera respuestas con el contexto de tus pedidos

Snapshot

5.00(2 reviews)#66of 196 inHelpdesk

Ongoing.AI tracks Respondize | AI Email Support daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesHelpdesk

Rating

5.00

2 reviews

Pricing

From $10/mo

freemium

Built for Shopify

No

Years live

0

launched Feb 6, 2026

Last updated

Jun 26, 2026

Shopify listing

Category rank over time

Where Respondize | AI Email Support sits day-by-day in Helpdesk.

Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Helpdesk leaderboard →

#43#47#50#54#57May 28May 31Jun 4Jun 7Jun 11Respondize | AI Email Support · #55Doc404 · #54Zopi AI Sales Agent & Chatbot · #56
Best position observed: #44. Respondize | AI Email Support slipped 6 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Respondize | AI Email Support sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#66

of 196 active apps

Review count percentile

66th

vs category siblings

Rating percentile

79th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Respondize | AI Email Support has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-02 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-26Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jun 27

2026-06-18 → 2026-06-26

Shopify Lastmod · Jun 19

2026-06-16 → 2026-06-18

Shopify Lastmod · Jun 17

2026-06-02 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(2 reviews)
  • 100%positive2
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Muy buena App era lo que buscaba para tener un asistente de IA 24/7 atendiendo a los clientes a partir de toda la información que le damos y que toma de la tienda, en menos de 15 minutos ya te dejas todo listo para que funcione. Y que puedas ver pedidos y hacer devoluciones desde el propio correo es super util.”
    Zentys · 5★ · 2026-02-28

    Plans

    Respondize | AI Email Support pricing tiers.

    Free plan

    Free

    • - Respuestas generadas con IA
    • - Bandeja de entrada clasificada
    • - Acceso para un miembro del equipo
    • - Hasta 5 plantillas personalizadas
    • -Hasta 2 flujos de comportamiento
    • - Hasta 30 conversaciones / tickets

    Starter plan

    $10.49/month

    • - Respuestas generadas con IA
    • - Bandeja de entrada clasificada
    • - Acceso para un miembro del equipo
    • - Hasta 5 plantillas personalizadas
    • -Hasta 2 flujos de comportamiento

    Capabilities

    What Respondize can do.

    The 11 capabilities Respondize lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Channels

    2
    • Email
    • FAQs

    Workflow automation

    9
    • Auto-reply
    • AI responses
    • Unified inbox
    • Rule-based triggers
    • Escalation
    • Tagging
    • Spam detection
    • Order tracking
    • Multi-language

    FAQ

    Respondize — frequently asked questions.

    What is Respondize on Shopify?
    Respondize, officially listed on the Shopify App Store as Respondize | AI Email Support, is a Shopify app in the Helpdesk category. Respondize centraliza los correos de atención al cliente y los convierte en tickets accionables. Genera borradores de respuesta o respuestas automáticas basadas en las políticas de tu tienda, detecta spam, categoriza solicitudes. En las consultas sobre pedidos, muestra el contexto del cliente y del pedido, permitiendo gestionar devoluciones y descuentos de forma más rápida, manteniendo siempre el control sobre qué se automatiza. It averages 5.00 out of 5 across 2 merchant reviews on the Shopify App Store.
    How much does Respondize cost?
    Respondize offers a free plan and a single paid plan at $10/month. The free plan includes - Respuestas generadas con IA, - Bandeja de entrada clasificada, - Acceso para un miembro del equipo, and - Hasta 5 plantillas personalizadas. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
    Is Respondize free?
    Yes — Respondize offers a free plan alongside paid options. The free plan includes - Respuestas generadas con IA, - Bandeja de entrada clasificada, and - Acceso para un miembro del equipo. Paid plans start at $10/month for advanced features.
    When was Respondize launched?
    Respondize launched on February 6, 2026. In that time it has gathered 2 merchant reviews.
    Is Respondize Built for Shopify?
    Respondize does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Respondize alternatives?
    Merchants commonly compare Respondize with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Redo Tech, Inc

    Redo

    5.00★669

    Gorgias Inc.

    Gorgias: AI, Helpdesk & Chat

    4.20★652

    Known for: customer-support

    Channelwill

    Willdesk: Live Chat&AI Chatbot

    4.80★364

    Known for: ease-of-use

    Browse more inAll Helpdesk apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Respondize | AI Email Support.

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    Track Respondize | AI Email Support — free Start free

    Prefer the source? View Respondize | AI Email Support on the Shopify App Store ↗