OngoingAI

Resolver Connect usage & market intelligence

Pricing
Free trial available
Solo$59/month

7-day free trial · or $559/year and save 21%

  • • 300 tickets/month
  • • 1 store, 1 seat
  • • Auto-replies to tickets
  • • Replies in any language, on brand
  • • Syncs live order & tracking data
Team$249/month

7-day free trial · or $2,390/year and save 20%

  • • 2,500 tickets/month
  • • 3 stores, 3 team seats
  • • Auto-replies to tickets
  • • Replies in any language, on brand
  • • Syncs live order & tracking data
Portifolio$599/month

7-day free trial · or $5,750/year and save 20%

  • • 6,000 tickets/month
  • • Unlimited stores, 10 seats
  • • Auto-replies to tickets
  • • Replies in any language, on brand
  • • Syncs live order & tracking data
What does Resolver Connect do?

AI helpdesk for Shopify support: auto-reply to WISMO, returns and refunds with real order and tracking data. Multilingual, read-only, escalates risky tickets.

  • Drafts a reply to every support email, grounded in the real order details
  • Auto-resolves common tickets: order status, tracking, returns and refunds
  • Replies in the customer's own language, from your own support address
  • Review and approve, or auto-send once you trust it: you stay in control

Features

HelpdeskEmailAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationTaggingSpam detectionOrder trackingMulti-languageMulti-storeAnalyticsReports
Review history
Daily review count on the Shopify App Store
0±0 · 2d· Rating steady at 0.0★
Sep 3Sep 4

Daily tracking from Aug 10, 2026 through today · 2 days observed

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#155 of 155
Review percentile
1th
Rating percentile
65th
On the App Store
0 yrs
Works with
Integrations listed for Resolver Connect
Gmail
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Frequently asked questions

AI helpdesk for Shopify support: auto-reply to WISMO, returns and refunds with real order and tracking data. Multilingual, read-only, escalates risky tickets. It's a helpdesk tool for ecommerce stores.