OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free trial available
Solo
$59/month
7-day free trial · or $559/year and save 21%
  • • 300 tickets/month
  • • 1 store, 1 seat
  • • Auto-replies to tickets
  • • Replies in any language, on brand
  • • Syncs live order & tracking data
Team
$249/month
7-day free trial · or $2,390/year and save 20%
  • • 2,500 tickets/month
  • • 3 stores, 3 team seats
  • • Auto-replies to tickets
  • • Replies in any language, on brand
  • • Syncs live order & tracking data
Portifolio
$599/month
7-day free trial · or $5,750/year and save 20%
  • • 6,000 tickets/month
  • • Unlimited stores, 10 seats
  • • Auto-replies to tickets
  • • Replies in any language, on brand
  • • Syncs live order & tracking data
What does Resolver Connect do?

AI helpdesk for Shopify support: auto-reply to WISMO, returns and refunds with real order and tracking data. Multilingual, read-only, escalates risky tickets.

  • Drafts a reply to every support email, grounded in the real order details
  • Auto-resolves common tickets: order status, tracking, returns and refunds
  • Replies in the customer's own language, from your own support address
  • Review and approve, or auto-send once you trust it: you stay in control

Features

HelpdeskEmailAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationTaggingSpam detectionOrder trackingMulti-languageMulti-storeAnalyticsReports
Review history
Daily review count on the Shopify App Store
0±0 · 23d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 23 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #120▼38

Tracked daily · last 20 days · as of 2026-09-25

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#153 of 162
Review percentile
6th
Rating percentile
64th
On the App Store
0.1 yrs
Works with
Integrations listed for Resolver Connect
Gmail
Apps similar to Resolver Connect
The App Store's own "more apps like this" for Resolver Connect
Tidio: AI Chatbot & Live Chat
4.8(1,342)

Free plan available

QuickCEP: AI Support Agent
4.9(56)

Free plan available

Gorgias: AI, Helpdesk & Chat
4.3(705)

Free trial available

Frequently asked questions

AI helpdesk for Shopify support: auto-reply to WISMO, returns and refunds with real order and tracking data. Multilingual, read-only, escalates risky tickets. It's a helpdesk tool for ecommerce stores.