ReplyFront AI Chat & Helpdesk
Shopify chat app by ASYMAX·AI chat and helpdesk for your stores. Automate support and answer customers faster from one inbox
Snapshot
Ongoing.AI tracks ReplyFront AI Chat & Helpdesk daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
1 reviews
Pricing
From $9/mo
freemium
Built for Shopify
No
Years live
0
launched May 22, 2026
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where ReplyFront AI Chat & Helpdesk sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#366
of 820 active apps
Review count percentile
54th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
0
since 2026
Listing change cadence
What ReplyFront AI Chat & Helpdesk has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-27 → 2026-06-30
Works With · Jun 28
Shopify Admin Email Instagram Me… → Email Instagram Messenger WhatsA…
Shopify Lastmod · Jun 28
2026-06-20 → 2026-06-27
Reviews
What merchants are saying
- 100%positive1
- 0%neutral0
- 0%negative0
Top themes
What merchants praise
“ReplyFront is a great app for my store. The setup is simple, the chat widget looks clean, and the AI feels useful because it can work with store products, customer questions, and order-related support. It helps save time on repetitive messages while still allowing manual takeover when needed. I also like that it brings AI replies, inbox, flows, and customer support tools together in one place. Definitely a solid app for merchants who want faster replies and a better customer experience. Highly recommended. :)”
Plans
ReplyFront AI Chat & Helpdesk pricing tiers.
Free Plan
Free
- 200 AI replies / month
- 1,000 conversations / month
- 10 knowledge base entries
- 1 team seat
- Web chat widget
Starter Plan
$9/month
- 1,000 AI replies / month
- 1,500 conversations / month
- 20 knowledge base entries
- 1 team seat
- Visual flow builder
- Customizable chat widget
- Email support
Pro Plan
$39/month
- 15,000 AI replies / month
- 20,000 conversations / month
- 100 knowledge base entries
- 10 team seats
- Broadcasts and campaigns
- AI Vision
- Remove ReplyFront branding
Scale Plan
$149/month
- 50,000 AI replies / month
- 100,000 conversations / month
- 1,000 knowledge base entries
- Unlimited team seats
- Broadcasts and campaigns
- Messenger, Instagram, WhatsApp
- AI Vision
- Priority support
Capabilities
What ReplyFront AI Chat & Helpdesk can do.
The 42 capabilities ReplyFront AI Chat & Helpdesk lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
7- AI chatbots
- Live chat
- Email chat
- Multi-language
- Push notifications
- Behavior tracking
- Agent analytics
Automated responses
11- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
Customization
9- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Helpdesk
Channels
3- Live chat
- Chatbot
- Self-service
Workflow automation
12- Auto-reply
- AI responses
- AI summaries
- Auto-assign
- Escalation
- Tagging
- Spam detection
- Customer notifications
- Feedback surveys
- Multi-language
- Analytics
- Reports
FAQ
ReplyFront AI Chat & Helpdesk — frequently asked questions.
What is ReplyFront AI Chat & Helpdesk on Shopify?
How much does ReplyFront AI Chat & Helpdesk cost?
Is ReplyFront AI Chat & Helpdesk free?
When was ReplyFront AI Chat & Helpdesk launched?
Is ReplyFront AI Chat & Helpdesk Built for Shopify?
What are the best ReplyFront AI Chat & Helpdesk alternatives?
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running ReplyFront AI Chat & Helpdesk.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View ReplyFront AI Chat & Helpdesk on the Shopify App Store ↗