Replori

Shopify helpdesk app by apex·AI chat widget answering customer questions using product catalog, images, and order data.

Snapshot

#105of 196 inHelpdesk

Replori is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

From $14/mo

free_trial

Built for Shopify

No

Years live

0

launched May 6, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Replori sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#105

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Replori has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-07 → 2026-06-15works_with: Shopify Admin → noneshopify_lastmod: 2026-06-15 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-15 → 2026-06-30

Works With · Jun 16

Shopify Admin → none

Shopify Lastmod · Jun 16

2026-06-07 → 2026-06-15

PricingIdentity & listingCadence

Plans

Replori pricing tiers.

Starter

$14/month

  • 150 AI support tickets
  • 50 image analyses
  • Live Chat
  • Ticketing
  • AI Suggested Replies
  • Confidence-Based Auto-Send
  • Reports Dashboard

Growth

$29/month

  • Everything in Starter Plan
  • 400 AI support tickets
  • 200 image analyses
  • Advanced Automation Workflows
  • Weekly AI Action Plan
  • Remove Branding

Pro

$59/month

  • Everything in Growth Plan
  • 900 AI support tickets
  • 500 image analyses
  • Priority Support
  • Advanced Reporting Exports

Capabilities

What Replori can do.

The 14 capabilities Replori lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Channels

2
  • Live chat
  • Chatbot

Workflow automation

12
  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Ticketing
  • Auto-assign
  • Escalation
  • Order tracking
  • Feedback surveys
  • Multi-language
  • Analytics
  • Reports

FAQ

Replori — frequently asked questions.

What is Replori on Shopify?
Replori, officially listed on the Shopify App Store as Replori: AI Customer Support, is a Shopify app in the Helpdesk category. Replori is an AI chat widget that automatically answers customer questions about products, orders, shipping, and store policies. It syncs your Shopify catalog, analyzes product images, and learns from past support tickets to refine responses over time. The AI can check order status in real time, recommend relevant products to shoppers, and escalate complex conversations to your team—all configurable from your Shopify admin.
How much does Replori cost?
Replori has 3 paid plans on the Shopify App Store, starting at $14/month and going up to $59/month.
Is Replori free?
No, Replori is a paid Shopify app. Plans start at $14/month on the Shopify App Store.
When was Replori launched?
Replori launched on May 6, 2026.
Is Replori Built for Shopify?
Replori does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Replori alternatives?
Merchants commonly compare Replori with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Redo Tech, Inc

Redo

5.00★669

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Replori.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Replori — free Start free

Prefer the source? View Replori on the Shopify App Store ↗