OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free Trial
Free
  • • Instagram direct messages and comments
  • • Facebook messenger and comments
  • • Email inbox
  • • Live Chat Widget
  • • Unlimited Team Members
Basic Plan
$40/month
  • • Instagram direct messages and comments
  • • Facebook messenger and comments
  • • Email inbox
  • • Live Chat Widget
  • • Unlimited Team Members
Growth Plan
$130/month
  • • Instagram direct messages and comments
  • • Facebook messenger and comments
  • • Email inbox
  • • Live Chat Widget
  • • Unlimited Team Members
Pro Plan
$250/month
  • • Instagram direct messages and comments
  • • Facebook messenger and comments
  • • Email inbox
  • • Live Chat Widget
  • • Unlimited Team Members
What does Repli Desk do?

Repli Desk is your advanced helpdesk solution, designed to streamline customer support. Manage email, Facebook, Instagram messages (including comm...

  • Ticket management
  • Automations
  • Reporting (tickets, response times, CSAT, and more)
  • Chat Widget

Features

HelpdeskEmailLive chatChatbotSocial mediaHelp centerContact formFAQsAuto-replyResponse templatesTicketingUnified inboxAuto-assignRule-based triggersTaggingOrder trackingCustomer notificationsFeedback surveysMulti-storeAnalyticsReportsAbandoned cartExit pop-upsPersonalized campaignsOpt-in pop-upsDiscount offersTime-limited offersConversion trackingAutomated workflowsPop-up builderCustom discount codesTriggersTemplatesCustomizable widgetsTargeting rules
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#77 of 162
Review percentile
53th
Rating percentile
64th
On the App Store
1.5 yrs
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Frequently asked questions

Repli Desk is your advanced helpdesk solution, designed to streamline customer support. Manage email, Facebook, Instagram messages (including comm... It's a helpdesk tool for ecommerce stores.