Helpdesk · refreshed Jun 12, 2026

Repli Desk for Shopify

by Repli Ai · Repli Desk: helpdesk for email, Instagram, Facebook, and live chat.

Newly tracked by Ongoing.AI. Review history, installs, and rank trajectory will accumulate here as the substrate observes them — refreshed every 24 hours. Snapshot captured Jun 12, 2026.

Pricing

From $40/mo

freemium

Built for Shopify

No

Years live

1

launched Mar 10, 2025

Last updated

May 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

Rating change

7-day Δ

28-day Δ

+0.00

Catalog position

Where Repli Desk sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#112

of 180 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What Repli Desk has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysworks_with: set to nonename: set to Repli Desktagline: set to Repli Desk: helpdesk for email, …description: set to Repli Desk is your advanced help…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Free Trial (+3 more)primary_price_value: set to 40categories: set to Helpdesk (+1 more)launched_at: set to Mar 10, 2025shopify_lastmod: set to 2026-05-21shopify_lastmod: 2026-05-21 → 2026-05-30May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · May 31

2026-05-21 → 2026-05-30

Shopify Lastmod · May 30

set to 2026-05-21

Launched At · May 28

set to Mar 10, 2025

PricingIdentity & listingCadence

Plans

Repli Desk pricing tiers.

Free Trial

Free

  • Instagram direct messages and comments
  • Facebook messenger and comments
  • Email inbox
  • Live Chat Widget
  • Unlimited Team Members
  • Unlimited support channels
  • Shopify Order Data in Inbox
  • Support Tickets Analytics

Basic Plan

$40/month

  • Instagram direct messages and comments
  • Facebook messenger and comments
  • Email inbox
  • Live Chat Widget
  • Unlimited Team Members
  • Unlimited support channels
  • Unlimited Shopify Stores
  • Shopify Order Data in Inbox

Growth Plan

$130/month

  • Instagram direct messages and comments
  • Facebook messenger and comments
  • Email inbox
  • Live Chat Widget
  • Unlimited Team Members
  • Unlimited support channels
  • Unlimited Shopify Stores
  • Shopify Order Data in Inbox

Pro Plan

$250/month

  • Instagram direct messages and comments
  • Facebook messenger and comments
  • Email inbox
  • Live Chat Widget
  • Unlimited Team Members
  • Unlimited support channels
  • Unlimited Shopify Stores
  • Shopify Order Data in Inbox

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

Find every brand running Repli Desk.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Repli Desk on the Shopify App Store ↗