OngoingAI

Repli Desk usage & market intelligence

Pricing
Free plan available
Free TrialFree
  • • Instagram direct messages and comments
  • • Facebook messenger and comments
  • • Email inbox
  • • Live Chat Widget
  • • Unlimited Team Members
Basic Plan$40/month
  • • Instagram direct messages and comments
  • • Facebook messenger and comments
  • • Email inbox
  • • Live Chat Widget
  • • Unlimited Team Members
Growth Plan$130/month
  • • Instagram direct messages and comments
  • • Facebook messenger and comments
  • • Email inbox
  • • Live Chat Widget
  • • Unlimited Team Members
Pro Plan$250/month
  • • Instagram direct messages and comments
  • • Facebook messenger and comments
  • • Email inbox
  • • Live Chat Widget
  • • Unlimited Team Members
What does Repli Desk do?

Repli Desk is your advanced helpdesk solution, designed to streamline customer support. Manage email, Facebook, Instagram messages (including comm...

  • Ticket management
  • Automations
  • Reporting (tickets, response times, CSAT, and more)
  • Chat Widget

Features

HelpdeskEmailLive chatChatbotSocial mediaHelp centerContact formFAQsAuto-replyResponse templatesTicketingUnified inboxAuto-assignRule-based triggersTaggingOrder trackingCustomer notificationsFeedback surveysMulti-storeAnalyticsReportsAbandoned cartExit pop-upsPersonalized campaignsOpt-in pop-upsDiscount offersTime-limited offersConversion trackingAutomated workflowsPop-up builderCustom discount codesTriggersTemplatesCustomizable widgetsTargeting rules
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#73 of 155
Review percentile
54th
Rating percentile
65th
On the App Store
1.5 yrs
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Frequently asked questions

Repli Desk is your advanced helpdesk solution, designed to streamline customer support. Manage email, Facebook, Instagram messages (including comm... It's a helpdesk tool for ecommerce stores.