OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
222 reviews
What merchants actually report
4.82average· 208 reviews analyzed· 184 with written feedback
89% 5★3% ≤3★

62% of attributable reviewers are India merchants. 24% had used the app for a year or more when they reviewed.

The developer replies to 93% of reviews overall and 100% of critical ones.

Recent reviewers rate DC 5.00, above its 4.82 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
93%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
24%
Using 1yr+ at review
Top merchant markets
India 62%United States 5%United Arab Emirates 4%Pakistan 2%Chile 2%
Tenure when reviewed
under a day 3%days 18%months 55%a year or more 24%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Startup
$29/month
14-day free trial
  • • Support Inbox: WA, IG, FB, Email, Chat
  • • Chatbot, Self-Service Widget, Mobile App
  • • GPT AI Agent (10k free tokens/mo)
  • • WA Marketing: Cart & Checkout Recovery
  • • COD Verification & COD to Prepaid Flows
Scale
$99/month
14-day free trial
  • • Everything in Startup +
  • • 20 Team Members
  • • 10 Support Channels
  • • 3 Shopify Stores
  • • Support + Marketing ROI Analytics
Growth
$299/month
14-day free trial
  • • Everything in Scale +
  • • 50 Team Members
  • • 25 Support Channels
  • • Unlimited Shopify Stores
  • • Dedicated Account Manager
What does DC do?

Manage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.

  • Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
  • Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
  • Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
  • Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
  • Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid

Features

Abandoned cartExit pop-upsPersonalized campaignsOpt-in pop-upsDiscount offersTime-limited offersConversion trackingAutomated workflowsCustom brandingPop-up builderCustom discount codesTriggersTemplatesCustomizable widgetsMulti-languageTargeting rulesHelpdeskEmailLive chatChatbotSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyResponse templatesAI responsesTicketingUnified inboxAuto-assignRule-based triggersTaggingOrder trackingCustomer notificationsFeedback surveysMulti-storeAnalyticsReports
Review history
Daily review count on the Shopify App Store
222+14 · 30d~0.5/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #12▼4
  • Abandoned cart
    #23▼8

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#20 of 265
Review percentile
93th
Rating percentile
69th
On the App Store
5.7 yrs
Works with
Integrations listed for DC: WhatsApp Marketing + API
Shopify FlowEmailFacebook Messenger & CommentsFastrr, FlexyPe, CashfreeInstagram DM & CommentsRazorpay, Gokwik, Shopflo, OCCWhatsApp Business API
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Frequently asked questions

Manage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick. It's a abandoned cart tool for ecommerce stores.