DC
Shopify abandoned cart app by DelightChat·Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk
Snapshot
Ongoing.AI tracks DC daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.80
216 reviews
Pricing
From $29/mo
free_trial
Built for Shopify
No
Years live
5
launched Jan 25, 2021
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
-2
28-day Δ
+1
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where DC sits day-by-day in Abandoned cart.
Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Abandoned cart leaderboard →
Keyword rank over time
Where DC shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term DC ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #24 on "abandoned cart".
abandoned cart
#35
best #24
−8 positions
Catalog position
Where DC sits in the App Store.
Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.
Rank in Abandoned cart
#23
of 299 active apps
Review count percentile
93th
vs category siblings
Rating percentile
60th
vs category siblings
Years on App Store
5
since 2021
Listing change cadence
What DC has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Shopify Lastmod · Jun 29
2026-06-27 → 2026-06-28
Reviews
What merchants are saying
- 97%positive231
- 1%neutral3
- 1%negative3
Top themes
What merchants praise
“Broadcasts and Automations to Mexican numbers had a bug due to some Meta issues but customer services from DelightChat help was superb and fixed the issue in less than 2 weeks. I want to thank Priya for her help. I believe the app is very useful with great features, and even though it seems they are still developing new features and some of them may need to be updated/fixed they have a great customer service via whatsapp group and will help you with any issue you may come across.”
What merchants complain about
“Not recommended at all. Their support team is nonexistent and seems overwhelmed. Will commit all sort of deliverables and later no one from the support responds to the messages or queries. The product has many bugs as well, seems like they have launched beta product. When you ask the team to resolve the bugs, they reply that they have other priorities. Infact they asked us to remind them if they forget to respond to our queries. Funny. Anyways, there are way better solutions in the market. Thanks.”
Plans
DC pricing tiers.
Startup
$29/month
- Support Inbox: WA, IG, FB, Email, Chat
- Chatbot, Self-Service Widget, Mobile App
- GPT AI Agent (10k free tokens/mo)
- WA Marketing: Cart & Checkout Recovery
- COD Verification & COD to Prepaid Flows
- WhatsApp Broadcast Campaigns + Catalog
- Shopify Flow Workflows Integration
- Free Green Tick Application
Scale
$99/month
- Everything in Startup +
- 20 Team Members
- 10 Support Channels
- 3 Shopify Stores
- Support + Marketing ROI Analytics
- 1:1 Personalised Onboarding
- Email, WA Support
- Optional: Back in Stock Alerts ($20/mo)
Growth
$299/month
- Everything in Scale +
- 50 Team Members
- 25 Support Channels
- Unlimited Shopify Stores
- Dedicated Account Manager
- Done For You Onboarding
- Email, WA, Google Meet Support
- Optional: Back in Stock Alerts ($30/mo)
Capabilities
What WhatsApp Marketing + API can do.
The 38 capabilities WhatsApp Marketing + API lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Abandoned cart
Cart recovery
7- Exit pop-ups
- Personalized campaigns
- Opt-in pop-ups
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
8- Custom branding
- Pop-up builder
- Custom discount codes
- Triggers
- Templates
- Customizable widgets
- Multi-language
- Targeting rules
Helpdesk
Channels
8- Live chat
- Chatbot
- Social media
- Self-service
- Help center
- Contact form
- FAQs
Workflow automation
15- Auto-reply
- Response templates
- AI responses
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Tagging
- Order tracking
- Customer notifications
- Feedback surveys
- Multi-language
- Multi-store
- Analytics
- Reports
FAQ
WhatsApp Marketing + API — frequently asked questions.
What is WhatsApp Marketing + API on Shopify?
How much does WhatsApp Marketing + API cost?
Is WhatsApp Marketing + API free?
When was WhatsApp Marketing + API launched?
Is WhatsApp Marketing + API Built for Shopify?
What are the best WhatsApp Marketing + API alternatives?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running DC.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View DC on the Shopify App Store ↗