OngoingAI

RepairTracker usage & market intelligence

Pricing
Free plan available
FreeFree
  • Up to 10 active repair tickets
  • Customer database & contact log
  • Custom status workflow & audit trail
  • Technician assignment
  • Customer repair status lookup
Pro$29/month
  • Everything in Free, plus:
  • Unlimited active tickets
  • Branded online repair submissions
  • Customer estimates with approvals
  • One-click draft invoices
About RepairTracker: Work Orders

Keep repair customers informed from intake to pickup. Manage tickets, parts, photos, and invoices from one app designed for Shopify repair shops.

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#396

As of 2026-08-17

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#125 of 145
Review percentile
14th
Rating percentile
68th
On the App Store
0.2 yrs
Works with
Integrations listed for RepairTracker: Work Orders
Customer accountsShopify Admin

Frequently asked questions

Keep repair customers informed from intake to pickup. Manage tickets, parts, photos, and invoices from one app designed for Shopify repair shops. It's a helpdesk tool for ecommerce stores.