Re

Shopify helpdesk app by INGAGE Inc.·メール、電話、チャットなどで受けた問い合わせを1つの画面で管理・対応するツール

Snapshot

#106of 196 inHelpdesk

Re is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

Free

free

Built for Shopify

No

Years live

3

launched Feb 17, 2023

Last updated

Jul 2, 2026

Shopify listing

Category rank over time

Where Re sits day-by-day in Helpdesk.

Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Helpdesk leaderboard →

#51#56#62#67#72May 28May 31Jun 4Jun 7Jun 11Re · #70Sobot Live Chat & Chatbot · #69Txted AI · #71
Best position observed: #52. Re slipped 18 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Re sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#106

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

3

since 2023

Listing change cadence

What Re has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-07-02Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 3

2026-06-25 → 2026-07-02

Shopify Lastmod · Jun 26

2026-06-17 → 2026-06-25

Shopify Lastmod · Jun 18

2026-06-16 → 2026-06-17

PricingIdentity & listingCadence

FAQ

Re:lation（リレーション） — frequently asked questions.

What is Re:lation（リレーション） on Shopify?
Re:lation（リレーション） is a Shopify app in the Helpdesk category. 『Re:lation（リレーション）』は、複数の問い合わせ窓口を一元管理し、チームで共有できる顧客対応クラウドです。 メール、電話、チャット、SNS、LINE、Twitterなど、多様化するビジネスコミュニケーションを一つの画面で管理し、同じ操作で対応できるため、マルチチャネルの一元管理が可能となります。 さらに、二重返信防止、未対応案件が一目瞭然のステータス管理、承認機能といった、複数人での問い合わせ対応で生じる課題が解決できる機能を備えています。テレワークなどの多様な働き方に対応しながら、対応ミスや漏れの防止、業務効率化・可視化・人材教育を実現させます。.
How much does Re:lation（リレーション） cost?
Re:lation（リレーション） is free to install and use on Shopify — there are no paid plans on this app.
Is Re:lation（リレーション） free?
Yes — Re:lation（リレーション） is free to install and use on Shopify. There are no paid plans.
When was Re:lation（リレーション） launched?
Re:lation（リレーション） launched on February 17, 2023 — over 3 years on the Shopify App Store.
Is Re:lation（リレーション） Built for Shopify?
Re:lation（リレーション） does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Re:lation（リレーション） alternatives?
Merchants commonly compare Re:lation（リレーション） with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Redo Tech, Inc

Redo

5.00★666

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Re.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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Prefer the source? View Re on the Shopify App Store ↗