OngoingAI

redchat usage & market intelligence

Pricing
Free trial available
UNIFY$98/month

7-day free trial

  • • WhatsApp, IG, Messenger, TikTok, Meli
  • • El Capitán responde FAQs, envíos y pagos
  • • Comparte links de productos automáticame
  • • Escalado inteligente
  • • 1,000 conversaciones IA/mes
GROW$298/month

7-day free trial

  • • Todo lo de UNIFY +
  • • Conectado a Shopify y Tienda Nube
  • • WhatsApp Marketing
  • • Escucha y responde audios de WhatsApp
  • • Modera y responde comentarios en redes
SCALE$498/month

7-day free trial

  • • Todo lo de GROW +
  • • Múltiples agentes IA
  • • Integraciones a medida
  • • Setup guiado + soporte prioritario
  • • Conversaciones IA ilimitadas
What does redchat do?

AI agent that answers your customers on WhatsApp, Instagram and email using real Shopify order data. Scale support without hiring.

  • Capitán: agente de IA que responde consultas sobre pedidos, envíos y productos
  • Inbox único para todos tus canales de comunicación.
  • Clasificación automática por tipo de consulta: envío, cambio, stock, pago.

Features

HelpdeskEmailLive chatChatbotHelp centerAuto-replyAI responsesUnified inboxAuto-assignOrder trackingCustomer notificationsMulti-languageAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#43 on Aug 15 → #17 on Sep 5 · 22 observed days#17▲26

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#139 of 155
Review percentile
11th
Rating percentile
65th
On the App Store
0.1 yrs
Works with
Integrations listed for redchat
CheckoutInstagramMercadolibreMessengerTiendanubeTiktokWhatsapp
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Frequently asked questions

AI agent that answers your customers on WhatsApp, Instagram and email using real Shopify order data. Scale support without hiring. It's a helpdesk tool for ecommerce stores.