OngoingAI

EZ Callback Request usage & market intelligence

Shopify rating

4.6 ★

45 reviews

What merchants actually report
4.75average· 40 reviews analyzed· 40 with written feedback
93% 5★8% ≤3★

50% of attributable reviewers are United States merchants. 10% had used the app for a year or more when they reviewed.

The developer replies to 10% of reviews overall and 0% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

10%

Developer response rate

Replies to critical

0%

On 3★ and below

Long-term reviewers

10%

Using 1yr+ at review

Top merchant markets

United States 50%Canada 20%Germany 5%United Kingdom 5%Norway 5%

Tenure when reviewed

under a day 13%days 48%months 30%a year or more 10%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
  • • Get started free — see if Callback fits
  • • Comes with 20 free inbound phone leads
  • • No time limit
  • • Conversion Tracking
Startup$9/month
  • • 20 free leads, then up to 20 per month
  • • Call, SMS, WhatsApp
  • • Saved Leads
  • • Reports
  • • Auto plan downgrade on low usage months
Basic$19/month
  • • 100 phone leads monthly +20 free leads
  • • Call, SMS, WhatsApp
  • • Saved Leads
  • • Reports
  • • Auto plan downgrade on low usage months
Professional$79/month
  • • First 20 leads free then unlimited call
  • • Call, SMS, WhatsApp
  • • Saved Leads
  • • Reports
  • • Auto plan downgrade on low usage months
What does EZ Callback Request do?

Our results speak for themselves Callback Request will show you exactly who requested a callback and whether or not they ended up buying after. Thi...

  • Acquire new customers with 1 on 1 attention collecting phone numbers
  • Customize your widget and button to make it look and feel like part of your site
  • Our app will watch to see if customers make a purchase after your call back.

Features

ChatCallbackPop-ups
Review history
Daily review count on the Shopify App Store
45±0 · 10d· Rating steady at 4.6★
Sep 5Sep 14

Daily tracking from Aug 10, 2026 through today · 10 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#48 of 866
Review percentile
95th
Rating percentile
68th
On the App Store
8.4 yrs
Works with
Integrations listed for EZ Callback Request
Facebook MessengerPhoneSMSText MessageWhatsApp
Apps similar to EZ Callback Request
The App Store's own "more apps like this" for EZ Callback Request
Shopify Inbox
4.6(5,791)

Free

Shopify Forms
4.4(720)

Free

Dondy: WhatsApp Marketing+Chat
4.9(821)

Free plan available

Frequently asked questions

Our results speak for themselves Callback Request will show you exactly who requested a callback and whether or not they ended up buying after. Thi... It's a chat tool for ecommerce stores.