OngoingAI

Affiniv Net Promoter Score NPS usage & market intelligence

Shopify rating

5.0 ★

7 reviews

Pricing
Free plan available
Free PlanFree
  • • Up to 100 orders
  • • Email embedded-survey
  • • WhatsApp, SMS surveys
  • • Thank You, Orders page surveys
  • • Automated triggers & reminders
Starter Plan$25/month

7-day free trial · or $249/year and save 17%

  • • Up to 1,000 orders
  • • Email embedded-survey
  • • WhatsApp, SMS surveys
  • • Thank You, Orders page surveys
  • • Automated triggers & reminders
Growth Plan$99/month

14-day free trial · or $999/year and save 16%

  • • Up to 5,000 orders
  • • Email embedded-surveys
  • • WhatsApp, SMS surveys
  • • Thank You, Orders page surveys
  • • Automated triggers & reminders
Advanced Plan$199/month

14-day free trial · or $1,999/year and save 16%

  • • Up to 15,000 orders
  • • Email embedded-surveys
  • • WhatsApp, SMS surveys
  • • Thank You, Orders page surveys
  • • Automated triggers & reminders
What does Affiniv Net Promoter Score NPS do?

Want to run NPS surveys to collect valuable customer feedback? Affiniv Net Promoter Score App helps you do that for Shopify Stores. Install now to create survey

  • Create branded NPS surveys in minutes. Add follow-up questions & branching logic
  • Send surveys via Email, WhatsApp, SMS, Thank You Page, Order Status Page, etc.
  • Increase response rates by automating survey triggers and reminders.
  • Get deep actionable insights from AI-powered analytics dashboard.
  • Integrate with CRM and tech stack for post-response workflows. No coding needed.

Features

SurveysConditional logicCustom stylesEmbedded formsTemplatesPop-upsReal-time editingSchedulingMulti-languageCustomer satisfactionNet Promoter Score (NPS)Post-purchaseSMSEmailData exportAnalyticsCustomer segmentsReal-time trackingLoyalty analysisCohort analysisAI insightsAnalytics dashboardCustom dashboardsCustom reportsHistorical analysisNotifications
Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#50

As of 2026-08-27

Catalog position
Within Surveys on the App Store
Rank by reviews
#17 of 109
Review percentile
85th
Rating percentile
100th
On the App Store
4.7 yrs
Works with
Integrations listed for Affiniv Net Promoter Score NPS
CheckoutCustomer accountsShopify FlowFreshdeskGoogle SheetsGorgiasKlaviyoSlackZendesk
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Frequently asked questions

Want to run NPS surveys to collect valuable customer feedback? Affiniv Net Promoter Score App helps you do that for Shopify Stores. Install now to create survey It's a surveys tool for ecommerce stores.