OngoingAI

Pandy usage & market intelligence

Pricing
Free trial available
Annual$6/year

30-day free trial

Basic$8/month

30-day free trial

What does Pandy do?

AI-native helpdesk that displays customer order history in every chat. Automates common questions, routes complex issues to your team. 14-day free trial

  • AI resolves order questions, cancellations, and address changes automatically
  • Customer order history appears in every conversation
  • Verification before any action - no accidental changes or fraud
  • Chat widget installs in one click
  • Human handoff for complex issues

Features

HelpdeskEmailLive chatChatbotAuto-replyAI responsesUnified inboxAuto-assignEscalationOrder trackingChatAI chatbotsFAQsQuick repliesReview requestsOrder updatesSend transcriptColor and fontChat windowBusiness hoursTaggingChat assignmentChat flows
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#89 of 155
Review percentile
43th
Rating percentile
65th
On the App Store
0.7 yrs
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Frequently asked questions

AI-native helpdesk that displays customer order history in every chat. Automates common questions, routes complex issues to your team. 14-day free trial It's a helpdesk tool for ecommerce stores.