Live Chat & AI ChatGPT

Shopify chat app by Penida·Orka is a Live chat to talk to your customers. Real time support and product recommendations.

Snapshot

5.00(28 reviews)#83of 812 inChat

Ongoing.AI tracks Live Chat & AI ChatGPT daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatHelpdesk

Rating

5.00

28 reviews

Pricing

From $9/mo

freemium

Built for Shopify

No

Years live

2

launched Dec 1, 2023

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#28#28#28#27#275.003.752.501.250.00May 28Jun 4Jun 11Jun 18Jun 25Total reviewsRating (0–5)
Live Chat & AI ChatGPT added 0 reviews over the last 28 days.

Catalog position

Where Live Chat & AI ChatGPT sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#83

of 812 active apps

Review count percentile

90th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What Live Chat & AI ChatGPT has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-06 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-23 → 2026-06-29

Shopify Lastmod · Jun 25

2026-06-22 → 2026-06-23

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(28 reviews)
  • 100%positive38
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Cowlendar App is great, there's a lot of customization that can be done to cater to my unique business needs. On top of everything, the customer service is AMAZING. They are quick to answer, they always help me find a solution to my issue, there is no complaints.”
    kirakidscafe · 5★ · 2025-11-09

    Plans

    Live Chat & AI ChatGPT pricing tiers.

    FREE

    Free

    • Up to 50 conversations monthly
    • Livetyping of your customers
    • Livemap of your customers
    • Send images
    • Setup banner

    UNLIMITED PRO

    $9.99/month

    • Unlimited conversations
    • 500 AI credits
    • 1000 Translations
    • Livetyping of your customers
    • Livemap of your customers
    • Send images
    • Banners

    UNLIMITED ELITE

    $89/month

    • Unlimited conversations
    • 1000 AI credits
    • 2000 Translations
    • Livetyping of your customers
    • Livemap of your customers
    • Send images
    • Banners

    UNLIMITED ULTRA

    $299/month

    • Unlimited conversations
    • 2000 AI credits
    • 4000 Translations
    • Livetyping of your customers
    • Livemap of your customers
    • Send images
    • Setup banner

    Capabilities

    What Live Chat & AI ChatGPT can do.

    The 42 capabilities Live Chat & AI ChatGPT lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Chat

    Real-time messaging

    9
    • AI chatbots
    • Live chat
    • Email chat
    • File upload
    • Multi-language
    • Real-time translation
    • Push notifications
    • Agent analytics
    • Encryption

    Automated responses

    5
    • FAQs
    • Greetings
    • Quick replies
    • Review requests
    • Send transcript

    Customization

    9
    • Color and font
    • Chat window
    • Business hours
    • Welcome messages
    • Chat buttons
    • Tagging
    • Chat assignment
    • Chat flows
    • Agent avatar

    Helpdesk

    Channels

    5
    • Email
    • Live chat
    • Chatbot
    • Self-service
    • Contact form

    Workflow automation

    14
    • Auto-reply
    • Response templates
    • AI responses
    • AI summaries
    • Unified inbox
    • Auto-assign
    • Rule-based triggers
    • Tagging
    • Spam detection
    • Customer notifications
    • Multi-language
    • Multi-store
    • Analytics
    • Reports

    FAQ

    Live Chat & AI ChatGPT — frequently asked questions.

    What is Live Chat & AI ChatGPT on Shopify?
    Live Chat & AI ChatGPT, officially listed on the Shopify App Store as Live Chat & AI ChatGPT : Orka, is a Shopify app in the Chat category. Connect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to set up, effortless to use. Dive into meaningful conversations and turn browsing visitors into loyal customers. Choose Orka for a chat experience that's a cut above the rest, 100% embed into your dashboard. Connect,chat & convert. It averages 5.00 out of 5 across 28 merchant reviews on the Shopify App Store.
    How much does Live Chat & AI ChatGPT cost?
    Live Chat & AI ChatGPT offers a free plan and 3 paid plans starting at $9/month and going up to $299/month. The free plan includes Up to 50 conversations monthly, Livetyping of your customers, Livemap of your customers, and Send images. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Live Chat & AI ChatGPT free?
    Yes — Live Chat & AI ChatGPT offers a free plan alongside paid options. The free plan includes Up to 50 conversations monthly, Livetyping of your customers, and Livemap of your customers. Paid plans start at $9/month for advanced features.
    When was Live Chat & AI ChatGPT launched?
    Live Chat & AI ChatGPT launched on December 1, 2023 — over 2 years on the Shopify App Store. In that time it has gathered 28 merchant reviews.
    Is Live Chat & AI ChatGPT Built for Shopify?
    Live Chat & AI ChatGPT does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Live Chat & AI ChatGPT alternatives?
    Merchants commonly compare Live Chat & AI ChatGPT with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,421

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,804

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,273

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★981

    Known for: customer-support

    Browse more inAll Chat apps All Helpdesk apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Live Chat & AI ChatGPT.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Live Chat & AI ChatGPT

    Prefer the source? View Live Chat & AI ChatGPT on the Shopify App Store ↗