OngoingAI

Live Chat & AI ChatGPT usage & market intelligence

Shopify rating

5.0 ★

26 reviews

Pricing
Free plan available
FREEFree
  • • Up to 50 conversations monthly
  • • Livetyping of your customers
  • • Livemap of your customers
  • • Send images
  • • Setup banner
UNLIMITED PRO$9.99/month
  • • Unlimited conversations
  • • 500 AI credits
  • • 1000 Translations
  • • Livetyping of your customers
  • • Livemap of your customers
UNLIMITED ELITE$89/month
  • • Unlimited conversations
  • • 1000 AI credits
  • • 2000 Translations
  • • Livetyping of your customers
  • • Livemap of your customers
UNLIMITED ULTRA$299/month
  • • Unlimited conversations
  • • 2000 AI credits
  • • 4000 Translations
  • • Livetyping of your customers
  • • Livemap of your customers
What does Live Chat & AI ChatGPT do?

Connect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to s...

  • Real-time engagement: Connect instantly with visitors.
  • Easy setup: Integrate with Shopify in minutes.
  • User-friendly interface embed into Shopify: Chat effortlessly.
  • Mobile-responsive: Engage customers on any device.

Features

ChatAI chatbotsLive chatEmail chatFile uploadMulti-languageReal-time translationPush notificationsAgent analyticsEncryptionFAQsGreetingsQuick repliesReview requestsSend transcriptColor and fontChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskEmailChatbotSelf-serviceContact formAuto-replyResponse templatesAI responsesAI summariesUnified inboxAuto-assignRule-based triggersSpam detectionCustomer notificationsMulti-storeAnalytics
Review history
Daily review count on the Shopify App Store
26+6 · 29d~0.2/day· Rating steady at 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#40▼3

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Chat on the App Store
Rank by reviews
#64 of 866
Review percentile
93th
Rating percentile
100th
On the App Store
2.8 yrs
Works with
Integrations listed for Live Chat & AI ChatGPT : Orka
CowlendarDigital DownloadIntercomintercomeMarketsTidio
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Frequently asked questions

Connect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to s... It's a chat tool for ecommerce stores.