OngoingAI

OneHash Chat usage & market intelligence

Pricing
Free plan available
StarterFree
  • • 2 Agents
  • • 3 Inboxes
  • • 90 days chat history
Plus$27/month
  • • Unlimited Inboxes
  • • Unlimited Agents
  • • Unlimited Chat History
Pro$270/year
  • • Unlimited Inboxes
  • • Unlimited Agents
  • • Unlimited Chat History
What does OneHash Chat do?

OneHash Chat provides an easy to use customer support solution with omni-channel, marketing campaign, help center and automations support. Connect ...

  • Order management actions - Refund, Return, Fulfill and Cancel orders easily.
  • Order status updates to customers via omni channel conversations.
  • Order tracking and status checks for customers using the chat widget.
  • Refer products and discounts directly from the chat.
  • Shipping tracking via chat widget.

Features

ChatAI chatbotsLive chatSMSEmail chatVideo callsSocial mediaFile uploadMulti-languageReal-time translationPush notificationsAgent analyticsEncryptionFAQsGreetingsOrder updatesColor and fontBusiness hoursWelcome messagesTaggingChat assignmentChat flowsHelpdeskEmailChatbotHelp centerAI responsesUnified inboxAuto-assignOrder trackingCustomer notificationsAnalyticsReports
Catalog position
Within Chat on the App Store
Rank by reviews
#436 of 819
Review percentile
47th
Rating percentile
63th
On the App Store
1 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 9d
0 on Aug 10 → 0 on Aug 18 · 8 observed days
Aug 10No change observedAug 18
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

Works with
Integrations listed for OneHash Chat
DialogFlowDyteGoogle TranslateLinearOpenAISlack
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Frequently asked questions

OneHash Chat provides an easy to use customer support solution with omni-channel, marketing campaign, help center and automations support. Connect ... It's a chat tool for ecommerce stores.