OneHash Chat

Shopify chat app by OneHash·Full fledged omni-channel support solution with order management, tracking and status updates.

Snapshot

#649of 820 inChat

OneHash Chat is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChatHelpdesk

Pricing

From $27/mo

freemium

Built for Shopify

No

Years live

0

launched Aug 20, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where OneHash Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#649

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What OneHash Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-04 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-04 → 2026-06-16

PricingIdentity & listingCadence

Plans

OneHash Chat pricing tiers.

Starter

Free

  • 2 Agents
  • 3 Inboxes
  • 90 days chat history

Plus

$27/month

  • Unlimited Inboxes
  • Unlimited Agents
  • Unlimited Chat History

Pro

$270/year

  • Unlimited Inboxes
  • Unlimited Agents
  • Unlimited Chat History

Capabilities

What OneHash Chat can do.

The 35 capabilities OneHash Chat lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

12
  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Video calls
  • Social media
  • File upload
  • Multi-language
  • Real-time translation
  • Push notifications
  • Agent analytics
  • Encryption

Automated responses

3
  • FAQs
  • Greetings
  • Order updates

Customization

6
  • Color and font
  • Business hours
  • Welcome messages
  • Tagging
  • Chat assignment
  • Chat flows

Helpdesk

Channels

7
  • Email
  • SMS
  • Live chat
  • Chatbot
  • Social media
  • Help center
  • FAQs

Workflow automation

7
  • AI responses
  • Unified inbox
  • Auto-assign
  • Order tracking
  • Customer notifications
  • Analytics
  • Reports

FAQ

OneHash Chat — frequently asked questions.

What is OneHash Chat on Shopify?
OneHash Chat is a Shopify app in the Chat category. OneHash Chat provides an easy to use customer support solution with omni-channel, marketing campaign, help center and automations support. Connect channels such as Email, Sms, WhatsApp, Instagram etc. and manage conversations with your customer from one platform. Integrate chat widget with Shopify native features and make the process of providing updates and tracking info much simpler.
How much does OneHash Chat cost?
OneHash Chat offers a free plan and 2 paid plans starting at $27/month and going up to $270/month. The free plan includes 2 Agents, 3 Inboxes, and 90 days chat history. The paid plans unlock advanced features beyond what's available on the free tier.
Is OneHash Chat free?
Yes — OneHash Chat offers a free plan alongside paid options. The free plan includes 2 Agents, 3 Inboxes, and 90 days chat history. Paid plans start at $27/month for advanced features.
When was OneHash Chat launched?
OneHash Chat launched on August 20, 2025.
Is OneHash Chat Built for Shopify?
OneHash Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best OneHash Chat alternatives?
Merchants commonly compare OneHash Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps All Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running OneHash Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track OneHash Chat — free Start free

Prefer the source? View OneHash Chat on the Shopify App Store ↗