OngoingAI

OneHash Chat usage & market intelligence

Pricing
Free plan available
StarterFree
  • • 2 Agents
  • • 3 Inboxes
  • • 90 days chat history
Plus$27/month
  • • Unlimited Inboxes
  • • Unlimited Agents
  • • Unlimited Chat History
Pro$270/year
  • • Unlimited Inboxes
  • • Unlimited Agents
  • • Unlimited Chat History
What does OneHash Chat do?

OneHash Chat provides an easy to use customer support solution with omni-channel, marketing campaign, help center and automations support. Connect ...

  • Order management actions - Refund, Return, Fulfill and Cancel orders easily.
  • Order status updates to customers via omni channel conversations.
  • Order tracking and status checks for customers using the chat widget.
  • Refer products and discounts directly from the chat.
  • Shipping tracking via chat widget.

Features

ChatAI chatbotsLive chatSMSEmail chatVideo callsSocial mediaFile uploadMulti-languageReal-time translationPush notificationsAgent analyticsEncryptionFAQsGreetingsOrder updatesColor and fontBusiness hoursWelcome messagesTaggingChat assignmentChat flowsHelpdeskEmailChatbotHelp centerAI responsesUnified inboxAuto-assignOrder trackingCustomer notificationsAnalyticsReports
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#462 of 866
Review percentile
47th
Rating percentile
61th
On the App Store
1.1 yrs
Works with
Integrations listed for OneHash Chat
DialogFlowDyteGoogle TranslateLinearOpenAISlack
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Frequently asked questions

OneHash Chat provides an easy to use customer support solution with omni-channel, marketing campaign, help center and automations support. Connect ... It's a chat tool for ecommerce stores.