Pulse NPS, Surveys & Feedback

Shopify surveys app by Omniconvert SRL·Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn.

Snapshot

#107of 134 inSurveys

Pulse NPS, Surveys & Feedback is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

1

launched Mar 24, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Pulse NPS, Surveys & Feedback sits in the App Store.

Rank and percentile inside the Surveys category — the competitive shape of the niche around this app.

Rank in Surveys

#107

of 134 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What Pulse NPS, Surveys & Feedback has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Plans

Pulse NPS, Surveys & Feedback pricing tiers.

Up to 200 Orders

Free

  • Post-Purchase Surveys
  • Post-Delivery Surveys
  • Unlimited surveys & responses
  • Custom styling & Translations
  • NPS
  • Data Reports
  • 5+ Integrations

Up to 500 Orders

$19/month

  • Post-Purchase Surveys
  • Post-Delivery Surveys
  • Unlimited surveys & responses
  • Custom styling & Translations
  • NPS
  • Data Reports
  • 5+ Integrations

Up to 1K Orders

$39/month

  • Post-Purchase Surveys
  • Post-Delivery Surveys
  • Unlimited surveys & responses
  • Custom styling & Translations
  • NPS
  • Data Reports
  • 5+ Integrations
  • NLP

Up to 5K Orders

$99/month

  • Post-Purchase Surveys
  • Post-Delivery Surveys
  • Unlimited surveys & responses
  • Custom styling & Translations
  • NPS
  • Data Reports
  • 5+ Integrations
  • NLP

Capabilities

What Pulse NPS, Surveys & Feedback can do.

The 20 capabilities Pulse NPS, Surveys & Feedback lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Surveys

Form customization

6
  • Conditional logic
  • Custom styles
  • File upload
  • Templates
  • Pop-ups
  • Real-time editing

Survey types

4
  • Customer satisfaction
  • Net Promoter Score (NPS)
  • Post-purchase
  • Attribution

Submission management

3
  • Email
  • Analytics
  • Customer segments

Analytics

Customer behavior

3
  • Segmentation
  • Lifetime value (LTV)
  • Cohort analysis

Marketing and sales

1
  • Marketing attribution

Visuals and reports

3
  • Analytics dashboard
  • Custom dashboards
  • Custom reports

FAQ

Pulse NPS, Surveys & Feedback — frequently asked questions.

What is Pulse NPS, Surveys & Feedback on Shopify?
Pulse NPS, Surveys & Feedback is a Shopify app in the Surveys category. Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints.
How much does Pulse NPS, Surveys & Feedback cost?
Pulse NPS, Surveys & Feedback offers a free plan and 3 paid plans starting at $19/month and going up to $99/month. The free plan includes Post-Purchase Surveys, Post-Delivery Surveys, Unlimited surveys & responses, and Custom styling & Translations. The paid plans unlock advanced features beyond what's available on the free tier.
Is Pulse NPS, Surveys & Feedback free?
Yes — Pulse NPS, Surveys & Feedback offers a free plan alongside paid options. The free plan includes Post-Purchase Surveys, Post-Delivery Surveys, and Unlimited surveys & responses. Paid plans start at $19/month for advanced features.
When was Pulse NPS, Surveys & Feedback launched?
Pulse NPS, Surveys & Feedback launched on March 24, 2025 — over 1 year on the Shopify App Store.
Is Pulse NPS, Surveys & Feedback Built for Shopify?
Pulse NPS, Surveys & Feedback does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Pulse NPS, Surveys & Feedback alternatives?
Merchants commonly compare Pulse NPS, Surveys & Feedback with Powerful Contact Form Builder, Data Export IO, Report Pundit, and Hulk Contact Form Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Pulse NPS, Surveys & Feedback.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Pulse NPS, Surveys & Feedback on the Shopify App Store ↗