OngoingAI

Pulse NPS, Surveys & Feedback usage & market intelligence

Pricing
Free plan available
Up to 200 OrdersFree
  • • Post-Purchase Surveys
  • • Post-Delivery Surveys
  • • Unlimited surveys & responses
  • • Custom styling & Translations
  • • NPS
Up to 500 Orders$19/month

30-day free trial · or $190/year and save 17%

  • • Post-Purchase Surveys
  • • Post-Delivery Surveys
  • • Unlimited surveys & responses
  • • Custom styling & Translations
  • • NPS
Up to 1K Orders$39/month

30-day free trial · or $390/year and save 17%

  • • Post-Purchase Surveys
  • • Post-Delivery Surveys
  • • Unlimited surveys & responses
  • • Custom styling & Translations
  • • NPS
Up to 5K Orders$99/month

30-day free trial · or $990/year and save 17%

  • • Post-Purchase Surveys
  • • Post-Delivery Surveys
  • • Unlimited surveys & responses
  • • Custom styling & Translations
  • • NPS
What does Pulse NPS, Surveys & Feedback do?

Omniconvert Pulse helps brands collect and act on customer feedback across channels with surveys, real-time alerts, and NLP insights to improve retention.

  • Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store.
  • Advanced Reporting: Segment feedback by channel, RFM, location, and more.
  • Survey Builder: Easily create and customize surveys for various platforms.
  • NLP Analysis: Use NLP to detect and monitor key customer issues.
  • Proactive Feedback Management: Respond to feedback in real-time on touchpoints.

Features

SurveysConditional logicCustom stylesFile uploadTemplatesPop-upsReal-time editingCustomer satisfactionNet Promoter Score (NPS)Post-purchaseAttributionEmailAnalyticsCustomer segmentsSegmentationLifetime value (LTV)Cohort analysisMarketing attributionAnalytics dashboardCustom dashboardsCustom reports
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#65 on Aug 15 → #88 on Sep 5 · 22 observed days#88▼23

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Surveys on the App Store
Rank by reviews
#66 of 111
Review percentile
41th
Rating percentile
49th
On the App Store
1.5 yrs
Works with
Integrations listed for Pulse NPS, Surveys & Feedback
CheckoutGoogle AnalyticsGorgiasKlaviyoMetaSendGridZendesk
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Frequently asked questions

Omniconvert Pulse helps brands collect and act on customer feedback across channels with surveys, real-time alerts, and NLP insights to improve retention. It's a surveys tool for ecommerce stores.