OngoingAI

Usage & market intelligence

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Pricing
Free trial available
Basic
$3.99/month
3-day free trial
  • • Customer-facing cancel widget
  • • Auto-cancel, instant refund & restock
  • • Manual review mode with order tagging
  • • Customisable cancellation reasons
  • • Configurable cancellation time window
What does OrderEase do?

OrderEase enables customers to cancel orders — fully or partially — on their own, without contacting support or waiting hours for a response.

  • Let customers cancel orders themselves, fully or partially, without support.
  • Set custom cancellation rules by fulfillment status, products, or timing.
  • Reduce support tickets and prevent chargebacks with self-serve cancellations.
  • Cancellation options on order status, account, and thank-you pages.

Features

Order editingCancellationsRefundsReturnsCustom rulesCustomer portalTaggingHelpdeskSelf-service
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Catalog position
Within Order editing on the App Store
Rank by reviews
#126 of 143
Review percentile
13th
Rating percentile
55th
On the App Store
0.1 yrs
Works with
Integrations listed for OrderEase ‑ Cancel Order
CheckoutCustomer accountsShopify FlowShopify Admin
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Frequently asked questions

OrderEase enables customers to cancel orders — fully or partially — on their own, without contacting support or waiting hours for a response. It's a order editing tool for ecommerce stores.