OngoingAI

Affiniv Post Purchase Survey usage & market intelligence

Shopify rating

5.0 ★

7 reviews

Pricing
Free plan available
Free PlanFree
  • • Up to 100 orders
  • • Survey on Thank You page and Email
  • • Marketing Attribution, Demographic, NPS
  • • AI-powered analytics Dashboard
Starter Plan$25/month

7-day free trial · or $249/year and save 17%

  • • Up to 1,000 orders
  • • Survey on Thank You page, Order page
  • • Marketing Attribution, Demographic, NPS
  • • NPS, CSAT Survey on Email, WhatsApp, SMS
  • • AI-powered analytics Dashboard
Growth Plan$99/month

14-day free trial · or $999/year and save 16%

  • • Up to 5,000 orders. Extra 1,000 @ $15/m
  • • Survey on Thank You page, Order page
  • • Marketing Attribution, Demographic, NPS
  • • NPS, CSAT Survey on Email, WhatsApp, SMS
  • • Ability to target new vs repeat customer
Advanced Plan$199/month

14-day free trial · or $1,999/year and save 16%

  • • Up to 15,000 orders, Extra 1,000@ $10/mo
  • • Everything in the Growth Plan, Plus ---
  • • Unlimited Surveys on all channels
  • • Agentic Workflows
  • • Custom Dashboard and Reports
What does Affiniv Post Purchase Survey do?

Want to learn how your buyers found you and what they think? Ask attribution, NPS, CSAT, and other survey questions right after checkout. Or send via Email

  • Ask "How did you hear about us?" on your thank you and order status pages
  • See orders and revenue grouped by the channels chosen by customers
  • Capture age, location and other buyer details to segment your results
  • Send NPS and CSAT surveys by email, SMS or WhatsApp after the order is delivered
  • Get deep, actionable insights from an AI-powered analytics dashboard

Features

SurveysConditional logicCustom stylesEmbedded formsTemplatesPop-upsReal-time editingSchedulingMulti-languageCustomer satisfactionMarket researchNet Promoter Score (NPS)Post-purchaseAttributionSMSEmailData exportAnalyticsCustomer segmentsReal-time trackingCohort analysisAI insightsMarketing attributionAnalytics dashboardCustom dashboardsCustom reportsHistorical analysisNotifications
Review history
Daily review count on the Shopify App Store
7±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#44 on Aug 15 → #50 on Aug 26 · 12 observed days#50▼6

Tracked daily · last 12 days · as of 2026-08-26

Catalog position
Within Surveys on the App Store
Rank by reviews
#17 of 111
Review percentile
86th
Rating percentile
100th
On the App Store
4.7 yrs
Works with
Integrations listed for Affiniv Post Purchase Survey
CheckoutCustomer accountsShopify FlowFlowGoogle SheetsGorgiasKlaviyoSlackZendesk
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Frequently asked questions

Want to learn how your buyers found you and what they think? Ask attribution, NPS, CSAT, and other survey questions right after checkout. Or send via Email It's a surveys tool for ecommerce stores.