OngoingAI

My AskAI usage & market intelligence

Pricing
Free trial available
Pro$149/month

30-day free trial

  • • 1,000 tickets/mo included
  • • Connect Gorgias, Zendesk, Intercom
  • • AI Email Assistant
  • • Chrome Extension Copilot
  • • Sync Help Articles, Google Drive, Notion
What does My AskAI do?

Add your store, FAQs, and help center with 1-click to train your AI agent. Your AI agent answers common support questions instantly, 24/7, in any l...

  • Connect to Zendesk, Gorgias, Intercom or any helpdesk - keep your existing tools
  • Answer questions about orders, shipping and products automatically with AI
  • Automate actions such as address changes, refunds and cancellations with tasks
  • Support customers in 95 languages 24/7 without increasing overhead
  • Seamlessly hand complex questions to your team when your AI agent needs help

Features

ChatAI chatbotsLive chatEmail chatMulti-languageReal-time translationAgent analyticsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesUpsellColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskEmailChatbotHelp centerContact formAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationSpam detectionOrder trackingAnalytics
Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#66 on Aug 15 → #69 on Aug 19 · 5 observed days#69▼3

Tracked daily · last 5 days · as of 2026-08-19

Catalog position
Within Chat on the App Store
Rank by reviews
#406 of 819
Review percentile
51th
Rating percentile
63th
On the App Store
1.5 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 9d
0 on Aug 10 → 0 on Aug 18 · 8 observed days
Aug 10No change observedAug 18
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

Works with
Integrations listed for My AskAI: AI Support Chatbot
EmailFreshchatFreshdeskGorgiasIntercomZendesk
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Frequently asked questions

Add your store, FAQs, and help center with 1-click to train your AI agent. Your AI agent answers common support questions instantly, 24/7, in any l... It's a chat tool for ecommerce stores.