My AskAI

Shopify chat app by My AskAI·AI customer service agent for instant answers in any language. Integrated with all major helpdesks.

Snapshot

#627of 819 inChat

My AskAI is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChatHelpdesk

Pricing

From $149/mo

free_trial

Built for Shopify

No

Years live

1

launched Feb 28, 2025

Last updated

Jul 3, 2026

Shopify listing

Catalog position

Where My AskAI sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#627

of 819 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What My AskAI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-03Jun 14, 26Jun 25, 26Jul 5, 26

Shopify Lastmod · Jul 4

2026-06-30 → 2026-07-03

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-27 → 2026-06-29

PricingIdentity & listingCadence

Plans

My AskAI pricing tiers.

Pro

$149/month

  • 1,000 tickets/mo included
  • Connect Gorgias, Zendesk, Intercom
  • AI Email Assistant
  • Chrome Extension Copilot
  • Sync Help Articles, Google Drive, Notion

Capabilities

What My AskAI can do.

The 42 capabilities My AskAI lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

6
  • AI chatbots
  • Live chat
  • Email chat
  • Multi-language
  • Real-time translation
  • Agent analytics

Automated responses

6
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Order updates
  • Upsell

Customization

10
  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Helpdesk

Channels

5
  • Email
  • Live chat
  • Chatbot
  • Help center
  • Contact form

Workflow automation

15
  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Escalation
  • Tagging
  • Spam detection
  • Order tracking
  • Multi-language
  • Analytics
  • Reports

FAQ

My AskAI — frequently asked questions.

What is My AskAI on Shopify?
My AskAI, officially listed on the Shopify App Store as My AskAI: AI Support Chatbot, is a Shopify app in the Chat category. Add your store, FAQs, and help center with 1-click to train your AI agent. Your AI agent answers common support questions instantly, 24/7, in any language, for just $0.10 per ticket. When the AI agent can't answer a question, it seamlessly transfers to your human team. Set up in minutes without coding or a developer. Keep using your existing helpdesk with our integrations for Zendesk, Gorgias, Intercom, and more. Try it today and see how AI support reduces your workload and costs.
How much does My AskAI cost?
My AskAI has a single paid plan at $149/month on the Shopify App Store.
Is My AskAI free?
No, My AskAI is a paid Shopify app. Plans start at $149/month on the Shopify App Store.
When was My AskAI launched?
My AskAI launched on February 28, 2025 — over 1 year on the Shopify App Store.
Is My AskAI Built for Shopify?
My AskAI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best My AskAI alternatives?
Merchants commonly compare My AskAI with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,447

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.80★1,274

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★984

Known for: customer-support

Browse more inAll Chat apps All Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running My AskAI.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track My AskAI — free Start free

Prefer the source? View My AskAI on the Shopify App Store ↗