OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • One Brand and one Teammate
  • • Unlimited human conversations
  • • 20 AI actions per month
Core
$49/month
14-day free trial · or $490/year and save 17%
  • • Unlimited Teammates and conversations
  • • One Brand with full history
  • • 500 AI actions per month
Pro
$99/month
14-day free trial · or $990/year and save 17%
  • • Five Brands and one unified Inbox
  • • Unlimited Teammates and conversations
  • • 2,500 pooled AI actions per month
What does Minnas do?

Bring email, storefront messages, and Shopify order context into one calm Inbox for your small team.

  • Publish Messenger to your storefront from Shopify's theme editor
  • Summarize conversations and draft responses with built-in AI
  • Build custom workflows that can send AI-generated replies
  • Organize support with nested tags and customer-facing Guided flows
  • Run pre-built Shopify Actions or connect your own secure Actions

Features

HelpdeskEmailLive chatChatbotHelp centerFAQsResponse templatesAI responsesAI summariesEscalation
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #211▲1

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#134 of 162
Review percentile
18th
Rating percentile
64th
On the App Store
0.2 yrs
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Frequently asked questions

Bring email, storefront messages, and Shopify order context into one calm Inbox for your small team. It's a helpdesk tool for ecommerce stores.