OngoingAI

Mailo usage & market intelligence

Shopify rating

4.7 ★

4 reviews

Pricing
Free trial available
Starter$19/month

7-day free trial · or $209/year and save 8%

  • • 100 emails
  • • 1 user
  • • KPI
  • • Order Tracking
  • • Feedback
Essentials$69/month

7-day free trial · or $759/year and save 8%

  • • 400 emails
  • • 3 users
  • • KPI
  • • Order Tracking
  • • Feedback
Advanced$199/month

7-day free trial · or $2,189/year and save 8%

  • • 1250 emails
  • • 5 users
  • • KPI
  • • Order Tracking
  • • Feedback
Pro$499/month

7-day free trial · or $5,489/year and save 8%

  • • 3200 emails
  • • 10 users
  • • KPI
  • • Order Tracking
  • • Feedback
What does Mailo do?

Mailo: Automate email customer support with AI, boost satisfaction, save time, and streamline your response process for efficient customer service management.

  • Integration : Sync with Shopify for faster and efficient email management.
  • Smart Inbox : Streamline emails with categorized views for easy management.
  • Analysis : Gain insights from email trends to improve customer service.
  • Classification : Organize emails by subject for quick and accurate responses.
  • Order Tracking : Real-time updates keep customers informed effortlessly.

Features

HelpdeskEmailAuto-replyResponse templatesAI responsesAI summariesUnified inboxTaggingSpam detectionOrder trackingMulti-languageReports
Review history
Daily review count on the Shopify App Store
4+1 · 29d· Rating 4.3★ → 4.7★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#94▼22

Tracked daily · last 20 days · as of 2026-09-07

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#22 of 161
Review percentile
87th
Rating percentile
75th
On the App Store
3.3 yrs
Works with
Integrations listed for Mailo | AI Email Support
GmailHostingerIMAPInfomaniakIonosOVH
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Frequently asked questions

Mailo: Automate email customer support with AI, boost satisfaction, save time, and streamline your response process for efficient customer service management. It's a helpdesk tool for ecommerce stores.