Mail Magic

Shopify helpdesk app by DevFortress·MailMagic's AI learns from your past responses and generates effective email drafts on the fly.

Snapshot

#144of 196 inHelpdesk

Mail Magic is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

From $7/mo

free_trial

Built for Shopify

No

Years live

1

launched Aug 26, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Mail Magic sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#144

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Mail Magic has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-26 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-26 → 2026-06-16

PricingIdentity & listingCadence

Plans

Mail Magic pricing tiers.

Starter

$7.99/month

  • -Up to 400 emails per month.
  • -Infinite email templates.
  • -Learn from Shop data such as products.

Standard

$10.99/month

  • -Up to 800 emails per month.
  • -Infinite email templates.
  • -Learn from Shop data such as products.

Capabilities

What Mail Magic can do.

The 11 capabilities Mail Magic lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Channels

3
  • Email
  • Social media
  • FAQs

Workflow automation

8
  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Unified inbox
  • Spam detection
  • Multi-language
  • Multi-store

FAQ

Mail Magic — frequently asked questions.

What is Mail Magic on Shopify?
Mail Magic, officially listed on the Shopify App Store as Mail Magic: ChatGPT AI Email, is a Shopify app in the Helpdesk category. MailMagic increases your productivity through AI-powered email support. With MailMagic, you can check your emails within Shopify Admin. Email responses will be generated automatically in drafts for you to review. You can also use our AI Assistant widget to adjust the tone of the response in a click (Polite, Professional, Straightforward, Mean, etc).
How much does Mail Magic cost?
Mail Magic has 2 paid plans on the Shopify App Store, starting at $7/month and going up to $10.99/month.
Is Mail Magic free?
No, Mail Magic is a paid Shopify app. Plans start at $7/month on the Shopify App Store.
When was Mail Magic launched?
Mail Magic launched on August 26, 2024 — over 1 year on the Shopify App Store.
Is Mail Magic Built for Shopify?
Mail Magic does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Mail Magic alternatives?
Merchants commonly compare Mail Magic with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Redo Tech, Inc

Redo

5.00★666

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Mail Magic.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Mail Magic — free Start free

Prefer the source? View Mail Magic on the Shopify App Store ↗