Lopaa AI

Shopify helpdesk app by Sulopa Tech·Streamline support with system for handling complaints via chat & queries through email or WhatsApp.

Snapshot

#119of 196 inHelpdesk

Lopaa AI is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

From $23/mo

freemium

Built for Shopify

No

Years live

1

launched Mar 19, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Lopaa AI sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#119

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What Lopaa AI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-09 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-09 → 2026-06-16

PricingIdentity & listingCadence

Plans

Lopaa AI pricing tiers.

Free Plan

Free

  • Perfect for small businesses just starti
  • 20 catalogues
  • Basic analytics
  • Limited FAQs

Pro Plan

$23/month

  • Up to 3 users/agents
  • 2000 customer requests
  • 50 catalogues
  • Advanced analytics
  • Unlimited FAQs
  • AI-based FAQ generation (1 doc/website)

Advance Plan

$46/month

  • Up to 10 users/agents
  • 5000 customer requests
  • 100 catalogues
  • Advanced analytics
  • Unlimited FAQs
  • AI-based FAQ generation (5 docs/website)
  • Promotions
  • Merchandise

Capabilities

What Lopaa AI can do.

The 13 capabilities Lopaa AI lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Channels

6
  • Email
  • Live chat
  • Chatbot
  • Social media
  • Help center
  • FAQs

Workflow automation

7
  • Auto-reply
  • AI responses
  • AI summaries
  • Ticketing
  • Auto-assign
  • Order tracking
  • Customer notifications

FAQ

Lopaa AI — frequently asked questions.

What is Lopaa AI on Shopify?
Lopaa AI is a Shopify app in the Helpdesk category. Our app empowers businesses to improve customer support by centralizing complaint and query management. Customers can raise complaints through the chat feature, while queries can be submitted via email and WhatsApp. These interactions are seamlessly tracked within the app and integrated with third-party CRMs, making it ideal for businesses focused on delivering efficient and reliable support.
How much does Lopaa AI cost?
Lopaa AI offers a free plan and 2 paid plans starting at $23/month and going up to $46/month. The free plan includes Perfect for small businesses just starti, 20 catalogues, Basic analytics, and Limited FAQs. The paid plans unlock advanced features beyond what's available on the free tier.
Is Lopaa AI free?
Yes — Lopaa AI offers a free plan alongside paid options. The free plan includes Perfect for small businesses just starti, 20 catalogues, and Basic analytics. Paid plans start at $23/month for advanced features.
When was Lopaa AI launched?
Lopaa AI launched on March 19, 2025 — over 1 year on the Shopify App Store.
Is Lopaa AI Built for Shopify?
Lopaa AI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Lopaa AI alternatives?
Merchants commonly compare Lopaa AI with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Redo Tech, Inc

Redo

5.00★666

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Lopaa AI.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Lopaa AI — free Start free

Prefer the source? View Lopaa AI on the Shopify App Store ↗