OngoingAI

Lopaa AI usage & market intelligence

Pricing
Free plan available
Free PlanFree
  • • Perfect for small businesses just starti
  • • 20 catalogues
  • • Basic analytics
  • • Limited FAQs
Pro Plan$23/month

14-day free trial · or $144/year and save 48%

  • • Up to 3 users/agents
  • • 2000 customer requests
  • • 50 catalogues
  • • Advanced analytics
  • • Unlimited FAQs
Advance Plan$46/month

14-day free trial · or $276/year and save 50%

  • • Up to 10 users/agents
  • • 5000 customer requests
  • • 100 catalogues
  • • Advanced analytics
  • • Unlimited FAQs
What does Lopaa AI do?

Our app empowers businesses to improve customer support by centralizing complaint and query management. Customers can raise complaints through the ...

  • Complaint Management
  • Order tracking system
  • Realtime chat with Agent as well as with AI

Features

HelpdeskEmailLive chatChatbotSocial mediaHelp centerFAQsAuto-replyAI responsesAI summariesTicketingAuto-assignOrder trackingCustomer notifications
Catalog position
Within Helpdesk on the App Store
Rank by reviews
#67 of 146
Review percentile
55th
Rating percentile
67th
On the App Store
1.4 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 9d
0 on Aug 10 → 0 on Aug 18 · 8 observed days
Aug 10No change observedAug 18
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

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Frequently asked questions

Our app empowers businesses to improve customer support by centralizing complaint and query management. Customers can raise complaints through the ... It's a helpdesk tool for ecommerce stores.