LiveSupporti ‑ Live Chat

Shopify chat app by LiveSupporti·Chat with your customers and provide great customer experience.

Snapshot

4.20(5 reviews)#167of 819 inChat

Ongoing.AI tracks LiveSupporti ‑ Live Chat daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatHelpdesk

Rating

4.20

5 reviews

Pricing

From $5/mo

freemium

Built for Shopify

No

Years live

10

launched Apr 6, 2016

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where LiveSupporti ‑ Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#167

of 819 active apps

Review count percentile

78th

vs category siblings

Rating percentile

60th

vs category siblings

Years on App Store

10

since 2016

Listing change cadence

What LiveSupporti ‑ Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-30Jun 14, 26Jun 24, 26Jul 5, 26

Shopify Lastmod · Jul 1

2026-06-26 → 2026-06-30

Shopify Lastmod · Jun 27

2026-06-16 → 2026-06-26

Shopify Lastmod · Jun 17

2026-05-15 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.20(5 reviews)
  • 70%positive7
  • 0%neutral0
  • 30%negative3

Popular mentions

  • customer support
  • bug
  • performance
  • unresponsive support
  • feature not working

Top themes

  1. customer support3
  2. bug1
  3. performance1
  4. unresponsive support1
  5. feature not working1

What merchants praise

“Have loaded this app just today and made several adjustments easily and quickly. Needed a little help and the support was quick and really helpful. Great app!”
Live in the Light · 5★ · 2020-05-11

What merchants complain about

“Terrible app, i’m asking for support but nobody answers me it’s a shame! I have so many questions to ask and i opened a live chat where someone is answering to only one question i really don’t understand since it’s a LIVECHAT APP!!!”
Retropose bags · 1★ · 2019-06-10

Plans

LiveSupporti ‑ Live Chat pricing tiers.

Free

Free

  • Unlimited websites
  • Unlimited chats
  • Unlimited concurrent chats
  • Real-time visitors monitoring
  • Chat history
  • iOS/Android apps

Premium

$5/month

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters

Premium

$48/year

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters

Capabilities

What LiveSupporti can do.

The 26 capabilities LiveSupporti lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

9
  • Live chat
  • Email chat
  • File upload
  • Multi-language
  • Push notifications
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

2
  • Greetings
  • Quick replies

Customization

6
  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Agent avatar

Helpdesk

Channels

3
  • Email
  • Live chat
  • Contact form

Workflow automation

6
  • Ticketing
  • Order tracking
  • Customer notifications
  • Multi-language
  • Multi-store
  • Reports

FAQ

LiveSupporti — frequently asked questions.

What is LiveSupporti on Shopify?
LiveSupporti, officially listed on the Shopify App Store as LiveSupporti ‑ Live Chat, is a Shopify app in the Chat category. LiveSupporti allows you to chat with your customers while they are browsing your Shopify store. You can help them and answer their questions in real-time which will create better experience. Providing great customer support can boost your sales and make your customers happy. It averages 4.20 out of 5 across 5 merchant reviews on the Shopify App Store.
How much does LiveSupporti cost?
LiveSupporti offers a free plan and 2 paid plans starting at $5/month and going up to $48/month. The free plan includes Unlimited websites, Unlimited chats, Unlimited concurrent chats, and Real-time visitors monitoring. The paid plans unlock advanced features beyond what's available on the free tier.
Is LiveSupporti free?
Yes — LiveSupporti offers a free plan alongside paid options. The free plan includes Unlimited websites, Unlimited chats, and Unlimited concurrent chats. Paid plans start at $5/month for advanced features.
When was LiveSupporti launched?
LiveSupporti launched on April 6, 2016 — over 10 years on the Shopify App Store. In that time it has gathered 5 merchant reviews.
Is LiveSupporti Built for Shopify?
LiveSupporti does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best LiveSupporti alternatives?
Merchants commonly compare LiveSupporti with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,447

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: reliability

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.80★1,274

Known for: pricing

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★984

Known for: pricing

Browse more inAll Chat apps All Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running LiveSupporti ‑ Live Chat.

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Prefer the source? View LiveSupporti ‑ Live Chat on the Shopify App Store ↗