Chat · refreshed Jun 12, 2026

LiveSupporti ‑ Live Chat for Shopify

by LiveSupporti · Chat with your customers and provide great customer experience.

5 reviews, 4.20 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesChatHelpdesk

Rating

4.20

5 reviews

Pricing

From $5/mo

freemium

Built for Shopify

No

Years live

10

launched Apr 6, 2016

Last updated

May 15, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

Catalog position

Where LiveSupporti ‑ Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#157

of 770 active apps

Review count percentile

78th

vs category siblings

Rating percentile

59th

vs category siblings

Years on App Store

10

since 2016

Listing change cadence

What LiveSupporti ‑ Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to LiveSupporti ‑ Live Chattagline: set to Chat with your customers and pro…description: set to LiveSupporti allows you to chat …icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Free (+2 more)primary_price_value: set to 5categories: set to Chat (+1 more)launched_at: set to Apr 6, 2016works_with: set to Android Android Push Notificatio…shopify_lastmod: set to 2026-05-15May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · May 30

set to 2026-05-15

Works With · May 28

set to Android Android Push Notificatio…

Launched At · May 28

set to Apr 6, 2016

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive70% · 7
  • Neutral0% · 0
  • Negative30% · 3
Have loaded this app just today and made several adjustments easily and quickly. Needed a little help and the support was quick and really helpful. Great app!
Live in the Light · 5★ · 2020-05-11
Terrible app, i’m asking for support but nobody answers me it’s a shame! I have so many questions to ask and i opened a live chat where someone is answering to only one question i really don’t understand since it’s a LIVECHAT APP!!!
Retropose bags · 1★ · 2019-06-10

Top themes

  1. 1. customer-support3
  2. 2. feature-not-working1
  3. 3. bug1
  4. 4. performance1
  5. 5. unresponsive-support1

Plans

LiveSupporti ‑ Live Chat pricing tiers.

Free

Free

  • Unlimited websites
  • Unlimited chats
  • Unlimited concurrent chats
  • Real-time visitors monitoring
  • Chat history
  • iOS/Android apps

Premium

$5/month

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters

Premium

$48/year

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

Find every brand running LiveSupporti ‑ Live Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View LiveSupporti ‑ Live Chat on the Shopify App Store ↗