Social Intents AI Live Chat
Shopify chat app by Social Intents·Talking to your customers should be easy. Build AI Chatbots with the ability to escalate to humans.
Snapshot
Ongoing.AI tracks Social Intents AI Live Chat daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
1 reviews
Pricing
From $39/mo
freemium
Built for Shopify
No
Years live
12
launched May 12, 2014
Last updated
Jul 3, 2026
Shopify listing
Catalog position
Where Social Intents AI Live Chat sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#287
of 820 active apps
Review count percentile
54th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
12
since 2014
Listing change cadence
What Social Intents AI Live Chat has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 4
2026-06-30 → 2026-07-03
Shopify Lastmod · Jul 1
2026-06-20 → 2026-06-30
Shopify Lastmod · Jun 21
2026-06-16 → 2026-06-20
Reviews
What merchants are saying
- 75%positive3
- 0%neutral0
- 25%negative1
Top themes
What merchants praise
“Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!”
Plans
Social Intents AI Live Chat pricing tiers.
Always FREE
Free
- Microsoft Teams and Slack Integration
- 1 Live Chat Agent
- Limited to 20 Chat conversations/month
Starter plan
$39/month
- Microsoft Teams and Slack Integration
- 3 Live Chat Agents
- 200 Chat conversations/month
Basic Plan
$69/month
- Microsoft Teams and Slack Integration
- Unlimited Agents
- 1000 Chat conversations/month
- Shortcut Responses
- ChatGPT Integration
Pro Plan
$99/month
- Microsoft Teams and Slack Integration
- Unlimited Agents
- 5000 Chats/month
- Shortcut Responses
- ChatGPT Integration
- While Label
Capabilities
What Social Intents AI Live Chat can do.
The 36 capabilities Social Intents AI Live Chat lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
4- AI chatbots
- Live chat
- Callback
- Agent analytics
Automated responses
5- FAQs
- Greetings
- Quick replies
- Surveys
- Send transcript
Customization
10- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Helpdesk
Channels
4- SMS
- Live chat
- Chatbot
- Self-service
Workflow automation
13- Auto-reply
- Response templates
- AI responses
- Unified inbox
- Rule-based triggers
- Escalation
- Tagging
- Spam detection
- Customer notifications
- Feedback surveys
- Multi-language
- Analytics
- Reports
FAQ
Social Intents AI Live Chat — frequently asked questions.
What is Social Intents AI Live Chat on Shopify?
How much does Social Intents AI Live Chat cost?
Is Social Intents AI Live Chat free?
When was Social Intents AI Live Chat launched?
Is Social Intents AI Live Chat Built for Shopify?
What are the best Social Intents AI Live Chat alternatives?
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Social Intents AI Live Chat.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Social Intents AI Live Chat on the Shopify App Store ↗