Helpdesk · refreshed Jun 12, 2026
Know Reply‑AI Email Engagement for Shopify
by Know Reply Inc. · No more no-reply campaigns and order emails: Know Reply's AI answers customers like your brand would
Newly tracked by Ongoing.AI. Review history, installs, and rank trajectory will accumulate here as the substrate observes them — refreshed every 24 hours. Snapshot captured Jun 12, 2026.
Pricing
From $20/mo
freemium
Built for Shopify
No
Years live
0
launched Oct 27, 2025
Last updated
May 18, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
—
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where Know Reply‑AI Email Engagement sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#133
of 180 active apps
Review count percentile
0th
vs category siblings
Rating percentile
0th
vs category siblings
Years on App Store
0
since 2025
Listing change cadence
What Know Reply‑AI Email Engagement has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · May 30
set to 2026-05-18
Works With · May 28
set to Klaviyo Mailchimp Mailgun SendGr…
Launched At · May 28
set to Oct 27, 2025
Plans
Know Reply‑AI Email Engagement pricing tiers.
Free to install
Free
- Draft reply review
- 1 active AI agent
- 20 web pages of AI knowledge
- 7-day analytics
- 50 AI replies/month
Starter
$20/month
- Draft & auto-send replies
- 5 active AI agents
- 100 web pages of AI knowledge
- 20 documents of AI knowledge
- 2 app integrations
- 30-day analytics
Professional
$28/month
- Draft & auto-send replies
- 10 active AI agents
- 1,000 web pages of AI knowledge
- 50 documents of AI knowledge
- 5 app integrations
- Escalation routing
- Advanced analytics (2 yr history)
Premium
$40/month
- Draft & auto-send replies
- 25 active AI agents
- 5,000 web pages of AI knowledge
- 100 documents of AI knowledge
- Unlimited app integrations
- Custom escalation types
- Advanced analytics (2 yr history)
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Know Reply‑AI Email Engagement.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Know Reply‑AI Email Engagement on the Shopify App Store ↗