OngoingAI

Know Reply‑AI Email Engagement usage & market intelligence

Pricing
Free plan available
Free to installFree
  • • Draft reply review
  • • 1 active AI agent
  • • 20 web pages of AI knowledge
  • • 7-day analytics
  • • 50 AI replies/month
Starter$20/month

30-day free trial · or $200/year and save 17%

  • • Draft & auto-send replies
  • • 5 active AI agents
  • • 100 web pages of AI knowledge
  • • 20 documents of AI knowledge
  • • 2 app integrations
Professional$28/month

30-day free trial · or $280/year and save 17%

  • • Draft & auto-send replies
  • • 10 active AI agents
  • • 1,000 web pages of AI knowledge
  • • 50 documents of AI knowledge
  • • 5 app integrations
Premium$40/month

30-day free trial · or $400/year and save 17%

  • • Draft & auto-send replies
  • • 25 active AI agents
  • • 5,000 web pages of AI knowledge
  • • 100 documents of AI knowledge
  • • Unlimited app integrations
What does Know Reply‑AI Email Engagement do?

Know Reply answers every customer email to resolve questions and keep buyers engaged. AI manages no-reply and campaign inboxes with personalized responses.

  • AI agents handle replies to campaign and no-reply marketing emails
  • Answers are Shopify-aware referencing products, orders, and customer details
  • AI agents take action across connected systems
  • Insights dashboard summarizes customer topics, needs, and activity

Features

HelpdeskEmailChatbotAuto-replyAI responsesAI summariesOrder trackingMulti-languageAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#75▲2

Tracked daily · last 22 days · as of 2026-09-15

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#84 of 161
Review percentile
48th
Rating percentile
65th
On the App Store
0.9 yrs
Works with
Integrations listed for Know Reply‑AI Email Engagement
KlaviyoMailchimpMailgunSendGridZendesk
Apps similar to Know Reply‑AI Email Engagement
The App Store's own "more apps like this" for Know Reply‑AI Email Engagement
Tidio: AI Chatbot & Live Chat
4.8(1,340)

Free plan available

QuickCEP: AI Support Agent
4.9(55)

Free plan available

Gorgias: AI, Helpdesk & Chat
4.3(704)

Free trial available

Frequently asked questions

Know Reply answers every customer email to resolve questions and keep buyers engaged. AI manages no-reply and campaign inboxes with personalized responses. It's a helpdesk tool for ecommerce stores.