OngoingAI

invox usage & market intelligence

Pricing
Free trial available
Starter$15/month

14-day free trial · or $150/year and save 17%

Pro$35/month

14-day free trial · or $350/year and save 17%

Scale$55/month

14-day free trial · or $550/year and save 17%

What does invox do?

Invox answers your customers, shows your store's real profit, and tracks UGC creators — all in one Shopify app. Start your 14-day free trial.

  • Answers in the customer's language, written from real order data
  • Sends on its own or waits for your approval — your call, per category
  • One-click order actions: refund, cancel, resend, fix shipping address
  • One account, several stores — consolidated profit and a store switcher
  • Disputes: chargeback evidence assembled and filed before the deadline

Features

HelpdeskEmailAuto-replyAI responsesOrder trackingAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 11d· Rating steady at 0.0★
Aug 10Aug 20

Daily tracking from Aug 10, 2026 through today · 10 days observed

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#126 of 146
Review percentile
14th
Rating percentile
66th
On the App Store
0.1 yrs
Works with
Integrations listed for invox
facebook adsgmailicloud mailmigaduoutlookyahoo mail
Apps similar to invox
The App Store's own "more apps like this" for invox
Tidio ‑ Live Chat & AI Chatbot
4.8(1,253)

Free plan available

Gorgias: AI, Helpdesk & Chat
4.3(624)

Free trial available

QuickCEP: AI Support Agent
4.9(54)

Free plan available

Frequently asked questions

Invox answers your customers, shows your store's real profit, and tracks UGC creators — all in one Shopify app. Start your 14-day free trial. It's a helpdesk tool for ecommerce stores.