OngoingAI

invox usage & market intelligence

Pricing
Free trial available
Starter$15/month

14-day free trial · or $150/year and save 17%

Pro$35/month

14-day free trial · or $350/year and save 17%

Scale$55/month

14-day free trial · or $550/year and save 17%

What does invox do?

Invox answers your customers, shows your store's real profit, and tracks UGC creators — all in one Shopify app. Start your 14-day free trial.

  • Answers in the customer's language, written from real order data
  • Sends on its own or waits for your approval — your call, per category
  • One-click order actions: refund, cancel, resend, fix shipping address
  • One account, several stores — consolidated profit and a store switcher
  • Disputes: chargeback evidence assembled and filed before the deadline

Features

HelpdeskEmailAuto-replyAI responsesOrder trackingAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 22 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#95▼8

Tracked daily · last 15 days · as of 2026-09-15

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#130 of 161
Review percentile
20th
Rating percentile
65th
On the App Store
0.2 yrs
Works with
Integrations listed for invox
facebook adsgmailicloud mailmigaduoutlookyahoo mail
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Frequently asked questions

Invox answers your customers, shows your store's real profit, and tracks UGC creators — all in one Shopify app. Start your 14-day free trial. It's a helpdesk tool for ecommerce stores.