OngoingAI

Instadesk‑Live Chat&AI Chatbot usage & market intelligence

What does Instadesk‑Live Chat&AI Chatbot do?

Instadesk aims to provide a multimedia, end-to-end Shopify customer service solution customized for global e-commerce businesses. We provide LLM cu...

  • Omni-Channel: Phone, SMS, Meta, Instagram, WhatsApp, Line, Email, and more.
  • AI-driven Automation: LLM dialogs, FAQs, and manage complex business sessions.
  • Customization: Recommend messages and actions based on user preferences.
  • Multilingual Support: Overcome language barriers to serve a global audience.
  • Data Analytics: Gain insights for optimizing services and driving sales.

Features

ChatAI chatbotsLive chatEmail chatFile uploadMulti-languageReal-time translationPush notificationsCallbackFAQsGreetingsProduct recommendationsQuick repliesColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskEmailChatbotPhoneSocial mediaSelf-serviceAuto-replyResponse templatesAuto-assignRule-based triggers
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#83 on Aug 15 → #77 on Sep 4 · 12 observed days#77▲6

Tracked daily · last 21 days · as of 2026-09-04

Catalog position
Within Chat on the App Store
Rank by reviews
#738 of 852
Review percentile
13th
Rating percentile
61th
On the App Store
1.8 yrs
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Frequently asked questions

Instadesk aims to provide a multimedia, end-to-end Shopify customer service solution customized for global e-commerce businesses. We provide LLM cu... It's a chat tool for ecommerce stores.