OngoingAI

InboxServe usage & market intelligence

Shopify rating

5.0 ★

2 reviews

Pricing
Free trial available
Starter$29/month
  • Unified inbox for every customer email
  • Live Shopify order & customer sync
  • AI drafts your reply in one click
  • Summarize & translate any thread
  • Built-in knowledge base
Professional$79/month
  • Everything in Starter, plus:
  • AI auto-tags & routes every ticket
  • Sentiment & intent on autopilot
  • Store Intelligence: daily insights
  • Shipping-risk alerts before refunds
Business$199/month
  • Everything in Pro, plus:
  • Fully automated AI auto-replies
  • AI answers grounded in your KB
  • AI chatbot & live chat widget
  • Branded customer support portal
Enterprise$499/month
  • Everything in Business, plus:
  • Unlimited seats, stores & convos
  • 100,000 emails per month
  • Volume discounts on AI credits
  • Multi-brand command center
About InboxServe

InboxServe helps merchants automate support intake, organize requests, and resolve customer issues with better store context.

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#38

As of 2026-08-17

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#28 of 145
Review percentile
81th
Rating percentile
100th
On the App Store
0.2 yrs
Works with
Integrations listed for InboxServe
Shopify AdminGmailSlack

Frequently asked questions

InboxServe helps merchants automate support intake, organize requests, and resolve customer issues with better store context. It's a helpdesk tool for ecommerce stores.