Helpdesk · refreshed Jun 12, 2026
HelpLane for Shopify
by HelpLane · HelpLane is an AI-first customer support platform that integrates seamlessly with your store.
Newly tracked by Ongoing.AI. Review history, installs, and rank trajectory will accumulate here as the substrate observes them — refreshed every 24 hours. Snapshot captured Jun 12, 2026.
Pricing
From $49/mo
freemium
Built for Shopify
No
Years live
0
launched Jan 14, 2026
Last updated
Apr 28, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
—
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where HelpLane sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#123
of 180 active apps
Review count percentile
0th
vs category siblings
Rating percentile
0th
vs category siblings
Years on App Store
0
since 2026
Listing change cadence
What HelpLane has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · May 30
set to 2026-04-28
Launched At · May 29
set to Jan 14, 2026
Categories · May 29
set to Helpdesk
Plans
HelpLane pricing tiers.
Free
Free to install
Standard
$49/month
Growth
$99/month
Pro
$199/month
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running HelpLane.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View HelpLane on the Shopify App Store ↗