Helpify24

Shopify helpdesk app by WAVO MARKETING·Helpify24 offre aiuto e supporto per la gestione del tuo ecommerce tramite i nostri esperti online.

Snapshot

5.00(4 reviews)#52of 196 inHelpdesk

Ongoing.AI tracks Helpify24 daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesHelpdesk

Rating

5.00

4 reviews

Pricing

From $150/mo

free_trial

Built for Shopify

No

Years live

3

launched Feb 28, 2023

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Helpify24 sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#52

of 196 active apps

Review count percentile

73th

vs category siblings

Rating percentile

79th

vs category siblings

Years on App Store

3

since 2023

Listing change cadence

What Helpify24 has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-11 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18works_with: Shopify Admin → noneshopify_lastmod: 2026-06-18 → 2026-06-20works_with: none → Shopify Adminshopify_lastmod: 2026-06-20 → 2026-06-28works_with: Shopify Admin → noneshopify_lastmod: 2026-06-28 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Works With · Jun 29

Shopify Admin → none

Shopify Lastmod · Jun 29

2026-06-20 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(4 reviews)
  • 100%positive4
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “App SUPER CONSIGLIATA!! Assistenza e supporto h24. I ragazzi che la gestiscono sono molto competenti e disponibili. Abbiamo potuto notare i cambiamenti in termini di vendite che sono aumentate più del 50% grazie a questa APP. Grazie ragazzi, non vi cambieremo mai!!”
    New Generation Moda · 5★ · 2023-03-15

    Plans

    Helpify24 pricing tiers.

    Helpify24

    $150/month

      Easycom Basic

      $300/month

        Capabilities

        What Helpify24 can do.

        The 3 capabilities Helpify24 lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

        Channels

        3
        • Live chat
        • Social media
        • Help center

        FAQ

        Helpify24 — frequently asked questions.

        What is Helpify24 on Shopify?
        Helpify24 is a Shopify app in the Helpdesk category. Ti forniremo un' aiuto concreto grazie ai nostri operatori online. Ti aiuteremo a risolvere i problemi che riscontri giornaliermente con il tuo ecommerce, semplicemente aprendo una richiesta su Helpify24. Se i nostri agenti saranno disponibili subito, risponderanno alle tue richieste tramite la Live Chat, oppure potrai aprire un Ticket. Il tuo Ticket riceverà risposta massimo entro 24 ore dalla richiesta. Non saremo solo la tua agenzia in cloud ma il tuo punto di riferimento. It averages 5.00 out of 5 across 4 merchant reviews on the Shopify App Store.
        How much does Helpify24 cost?
        Helpify24 has 2 paid plans on the Shopify App Store, starting at $150/month and going up to $300/month.
        Is Helpify24 free?
        No, Helpify24 is a paid Shopify app. Plans start at $150/month on the Shopify App Store.
        When was Helpify24 launched?
        Helpify24 launched on February 28, 2023 — over 3 years on the Shopify App Store. In that time it has gathered 4 merchant reviews.
        Is Helpify24 Built for Shopify?
        Helpify24 does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
        What are the best Helpify24 alternatives?
        Merchants commonly compare Helpify24 with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

        Alternatives

        Apps merchants pick instead.

        TIDIO LLC

        Tidio ‑ Live Chat & AI Chatbot

        4.70★1,272

        Known for: customer-support

        Redo Tech, Inc

        Redo

        5.00★666

        Gorgias Inc.

        Gorgias: AI, Helpdesk & Chat

        4.20★652

        Known for: customer-support

        Channelwill

        Willdesk: Live Chat&AI Chatbot

        4.80★364

        Known for: ease-of-use

        Browse more inAll Helpdesk apps

        Methodology

        Where the numbers come from.

        Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

        Find every brand running Helpify24.

        Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

        Track Helpify24 — free Start free

        Prefer the source? View Helpify24 on the Shopify App Store ↗