OngoingAI

eDesk usage & market intelligence

Shopify rating

4.8 ★

27 reviews

Pricing
Free trial available
Essential$49/month
  • • 1 online store/ marketplace
  • • Centralized support workspace
  • • Social messaging
  • • Live Chat
  • • Rule-based automations
Growth$115/month
  • • 5 online stores/ marketplaces
  • • Ticket, agent & channel performance
  • • Third party collaboration
  • • Advanced reporting
Professional$149/month
  • • 10 online stores/ marketplaces
  • • Detailed Reporting Extracts
  • • Custom Roles & Permissions
  • • Advanced RESTful API
  • • 2FA Access
About eDesk ‑ AI, Helpdesk & Chat

eDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce.

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#5 of 136
Review percentile
97th
Rating percentile
79th
On the App Store
10.1 yrs
Works with
Integrations listed for eDesk ‑ AI, Helpdesk & Chat
250+ IntegrationsAmazonInstagramKlaviyoTikTok ShopWhatsApp

Frequently asked questions

eDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. It's a helpdesk tool for ecommerce stores.