OngoingAI

Gup usage & market intelligence

Pricing
Free plan available
freeFree
  • • 1 AI Agent
  • • 50 AI resolutions / mo (hard cap)
  • • 500 knowledge chunks (~100 pages)
  • • Website embed & playground
  • • Inbox + draft learnings
Growth$99/month
  • • 2 AI Agents
  • • 1,500 AI resolutions / mo
  • • $0.25 per resolution overage
  • • 10,000 knowledge chunks (~2,000 pages)
  • • Team roles · publish learnings · insight
Scale$299/month
  • • 5 AI Agents
  • • 5,000 AI resolutions / mo
  • • $0.25 per resolution overage
  • • 50,000 knowledge chunks (~10,000 pages)
  • • Email channel · Branded From address
What does Gup do?

AI support chat for your storefront. Verified WISMO, live product answers, knowledge-based FAQ, and human handoff. Plans at gup.app.

  • Verified order tracking after order number + checkout email match
  • Product answers from your live catalog — variants, prices, availability
  • AI chat on your site with human handoff and a light support inbox

Features

ChatAI chatbotsLive chatCallbackFAQsGreetingsProduct recommendationsOrder updatesChat windowBusiness hoursWelcome messagesChat buttonsHelpdeskChatbotContact formAI responsesOrder tracking
Review history
Daily review count on the Shopify App Store
0±0 · 28d· Rating steady at 0.0★
Aug 18Sep 14

Daily tracking from Aug 10, 2026 through today · 28 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#807 of 866
Review percentile
7th
Rating percentile
61th
On the App Store
0.1 yrs
Apps similar to Gup
The App Store's own "more apps like this" for Gup
Tidio: AI Chatbot & Live Chat
4.8(1,339)

Free plan available

QuickCEP: AI Support Agent
4.9(55)

Free plan available

Gorgias: AI, Helpdesk & Chat
4.3(703)

Free trial available

Frequently asked questions

AI support chat for your storefront. Verified WISMO, live product answers, knowledge-based FAQ, and human handoff. Plans at gup.app. It's a chat tool for ecommerce stores.