ShopLite

Shopify chat app by Zitrino LLC·Smart AI Assistant that drives sales, resolves queries instantly, and supports customers 24/7

Snapshot

#422of 819 inChat

ShopLite is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChatHelpdesk

Pricing

From $21/mo

free_trial

Built for Shopify

No

Years live

1

launched Apr 15, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ShopLite sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#422

of 819 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What ShopLite has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 14, 26Jun 25, 26Jul 5, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Plans

ShopLite pricing tiers.

Basic

$21/month

  • 10,000 Conversations / Month
  • 1 Custom AI Assistant
  • Support Over Email
  • Website Scraper
  • View Conversation Logs
  • FAQ and Document Upload
  • Add upto 1 members to Organization

Plus

$59/month

  • 30,000 Conversations / Month
  • 1 Custom AI Assistant
  • Everything in Basic, plus
  • Visitors Info
  • Customer Satisfaction Survey
  • Support Over Email & Phone
  • Add upto 2 members to Organization

Pro

$109/month

  • 60,000 Conversations / Month
  • 1 Custom AI Assistant
  • Everything in Plus, plus
  • Advanced Analytics
  • Brand Customization
  • Access to API (Coming Soon)
  • Add upto 3 members to Organization

Pro Plus

$249/month

  • 100,000 Conversations / Month
  • 1 Custom AI Assistant
  • Everything in Pro, plus
  • Dedicated Support Manager
  • WhatsApp & Email Integration
  • Add upto 4 members to Organization

Capabilities

What ShopLite can do.

The 37 capabilities ShopLite lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

11
  • AI chatbots
  • Live chat
  • Email chat
  • Social media
  • File upload
  • Multi-language
  • Real-time translation
  • Push notifications
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

9
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Shipping alerts
  • Order updates
  • Surveys
  • Send transcript

Customization

6
  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Agent avatar

Helpdesk

Channels

5
  • Live chat
  • Chatbot
  • Help center
  • Contact form
  • FAQs

Workflow automation

6
  • Auto-reply
  • AI responses
  • Unified inbox
  • Order tracking
  • Multi-language
  • Reports

FAQ

ShopLite — frequently asked questions.

What is ShopLite on Shopify?
ShopLite, officially listed on the Shopify App Store as ShopLite: Smart AI Chatbot, is a Shopify app in the Chat category. ShopLite is an AI-powered assistant built to simplify support and boost shopper engagement. It helps customers browse products, get instant answers to common questions, and track their orders in real time. You can personalize the assistant’s tone, language, and appearance to match your brand. Designed to work around the clock in 100+ languages, ShopLite reduces manual support tasks - letting you streamline operations while keeping customers happy.
How much does ShopLite cost?
ShopLite has 4 paid plans on the Shopify App Store, starting at $21/month and going up to $249/month.
Is ShopLite free?
No, ShopLite is a paid Shopify app. Plans start at $21/month on the Shopify App Store.
When was ShopLite launched?
ShopLite launched on April 15, 2025 — over 1 year on the Shopify App Store.
Is ShopLite Built for Shopify?
ShopLite does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best ShopLite alternatives?
Merchants commonly compare ShopLite with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ShopLite.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View ShopLite on the Shopify App Store ↗