OngoingAI

ShopLite usage & market intelligence

Pricing
Free trial available
Basic$21/month

45-day free trial

  • • 10,000 Conversations / Month
  • • 1 Custom AI Assistant
  • • Support Over Email
  • • Website Scraper
  • • View Conversation Logs
Plus$59/month
  • • 30,000 Conversations / Month
  • • 1 Custom AI Assistant
  • • Everything in Basic, plus
  • • Visitors Info
  • • Customer Satisfaction Survey
Pro$109/month
  • • 60,000 Conversations / Month
  • • 1 Custom AI Assistant
  • • Everything in Plus, plus
  • • Advanced Analytics
  • • Brand Customization
Pro Plus$249/month
  • • 100,000 Conversations / Month
  • • 1 Custom AI Assistant
  • • Everything in Pro, plus
  • • Dedicated Support Manager
  • • WhatsApp & Email Integration
What does ShopLite do?

ShopLite AI Chatbot Agent automates sales support, tracks orders, handles inquiries, and enhances customer satisfaction with analytics and insights.

  • Automate FAQs and support with real-time AI chat assistance
  • Offers personalized product recommendations based on customer behavior.
  • Tracks orders and provides real-time updates on shipment status.
  • Handles inquiries and support for both logged-in and guest users.
  • Available 24/7 with advanced analytics and multi-language AI assistance.

Features

ChatAI chatbotsLive chatEmail chatSocial mediaFile uploadMulti-languageReal-time translationPush notificationsAgent analyticsEncryptionCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesSurveysSend transcriptColor and fontChat windowBusiness hoursWelcome messagesChat buttonsAgent avatarHelpdeskChatbotHelp centerContact formAuto-replyAI responsesUnified inboxOrder trackingReports
Catalog position
Within Chat on the App Store
Rank by reviews
#403 of 819
Review percentile
51th
Rating percentile
63th
On the App Store
1.3 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 9d
0 on Aug 10 → 0 on Aug 18 · 8 observed days
Aug 10No change observedAug 18
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

Works with
Integrations listed for ShopLite: Smart AI Chatbot
GmailHubspotOutlookSalesforceWhatsApp
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Frequently asked questions

ShopLite AI Chatbot Agent automates sales support, tracks orders, handles inquiries, and enhances customer satisfaction with analytics and insights. It's a chat tool for ecommerce stores.