OngoingAI

ShopLite usage & market intelligence

Pricing
Free trial available
Basic$21/month

30-day free trial

  • • 10,000 Conversations / Month
  • • Website scraper and knowledge base
  • • Conversation logs
  • • 1 team member
  • • 1 connected store
Plus$59/month

30-day free trial

  • • 30,000 Conversations / Month
  • • Everything in Basic
  • • Automations
  • • Email transcripts
  • • 2 team members and 2 connected stores
Pro$109/month

30-day free trial

  • • 60,000 Conversations / Month
  • • Everything in Plus
  • • Live handoff
  • • Full store analytics
  • • 3 team members and 3 connected stores
Pro Plus$249/month

30-day free trial

  • • 100,000 Conversations / Month
  • • Everything in Pro
  • • Slack and WhatsApp integrations
  • • $0.03 per extra conversation
  • • 4 team members
What does ShopLite do?

Shoplite AI automates sales and customer support, recommends products, answers questions, tracks orders, and reveals shopper insights for online stores.

  • Guide shoppers with personalized product recommendations and bundles
  • Answer FAQs, policies, and order questions with real-time AI chat
  • Manage storefront chat and WhatsApp from one shared team inbox
  • Reveal shopper questions, product gaps, trends, and recommended actions
  • Customize AI knowledge, tone, appearance, guardrails, and triggers

Features

ChatAI chatbotsLive chatEmail chatSocial mediaFile uploadMulti-languageReal-time translationPush notificationsAgent analyticsEncryptionCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesSurveysSend transcriptColor and fontChat windowBusiness hoursWelcome messagesChat buttonsAgent avatarHelpdeskChatbotHelp centerContact formAuto-replyAI responsesUnified inboxOrder trackingReports
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#428 of 866
Review percentile
51th
Rating percentile
61th
On the App Store
1.4 yrs
Works with
Integrations listed for ShopLite: Smart AI Chatbot
WhatsApp
Apps similar to ShopLite
The App Store's own "more apps like this" for ShopLite
Tidio: AI Chatbot & Live Chat
4.8(1,340)

Free plan available

QuickCEP: AI Support Agent
4.9(55)

Free plan available

Gorgias: AI, Helpdesk & Chat
4.3(704)

Free trial available

Frequently asked questions

Shoplite AI automates sales and customer support, recommends products, answers questions, tracks orders, and reveals shopper insights for online stores. It's a chat tool for ecommerce stores.