Chat · refreshed Jun 12, 2026

Garrio for Shopify

by Garrio, Inc. · Customer support, live chat, and AI helpdesk. Answer questions instantly and see which conversations

1 reviews, 5.00 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesChatHelpdesk

Rating

5.00

1 reviews

Pricing

From $10/mo

freemium

Built for Shopify

No

Years live

1

launched Apr 28, 2025

Last updated

Jun 8, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

Catalog position

Where Garrio sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#311

of 770 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What Garrio has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to Garrio: Support & Live Chattagline: set to Customer support, live chat, and…description: set to Garrio is a customer support and…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Free Plan (+2 more)primary_price_value: set to 10categories: set to Chat (+1 more)launched_at: set to Apr 28, 2025works_with: set to Checkoutshopify_lastmod: set to 2026-05-17shopify_lastmod: 2026-05-17 → 2026-06-08May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 10

2026-05-17 → 2026-06-08

Shopify Lastmod · May 30

set to 2026-05-17

Works With · May 28

set to Checkout

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive100% · 1
  • Neutral0% · 0
  • Negative0% · 0
Garrio is a game changer for Shopify Store Owners! We've had the privilege of being involved as a Beta Customer from the very early days. The developers at Garrio are remarkably responsive to requests for assistance or new features. Love this app!!
Mortadella Head · 5★ · 2026-02-02

Top themes

    Plans

    Garrio pricing tiers.

    Free Plan

    Free

    • 100 AI customer support responses
    • Live chat and helpdesk in one inbox
    • AI chatbot answers questions instantly
    • AI knowledge base and FAQ built for you
    • Customer support in chat email & social
    • Support tickets and workflows included
    • Social media monitoring and responses
    • Dead simple and fast setup

    Starter Plan

    $10/month

    • Free customer support plan, plus:
    • 100 extra AI support responses included
    • Live chat, chatbot, and helpdesk
    • Customer support for chat email & social
    • Usage-based pricing for full control
    • Scale AI customer support as you grow
    • Social media monitoring and responses
    • Everything in Free customer support plan

    Professional Plan

    $500/month

    • Starter customer support plan, plus:
    • Unlimited AI customer support responses
    • Live chat, chatbot, and full helpdesk
    • 100 managed customer support responses
    • Garrio + AI managed knowledge base
    • Dedicated account manager for support
    • Managed customer support available 24/7
    • Social media monitoring and responses

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

    Find every brand running Garrio.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Garrio on the Shopify App Store ↗