OngoingAI

Fyncall usage & market intelligence

What does Fyncall do?

Fyncall is an AI helpdesk for Shopify. Manage customer support on WhatsApp, Instagram, email, SMS, and live chat in one inbox with your products and orders.

  • Manage WhatsApp, Instagram, email, and web chat in one inbox out of the box.
  • Use Shopify data to answer product, customer, and order questions
  • Send product recommendations and Shopify checkout links in chat in realtime
  • Automate WISMO, FAQs, return requests, and human handoff
  • AI drafts, summarises & moderates ad and post comments on Instagram, Facebook.

Features

ChatAI chatbotsLive chatSMSEmail chatSocial mediaFile uploadMulti-languageReal-time translationAgent analyticsCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesUpsellSurveysSend transcriptColor and fontChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskEmailChatbotHelp centerContact formAuto-replyResponse templates
Review history
Daily review count on the Shopify App Store
0±0 · 10d· Rating steady at 0.0★
Aug 10Aug 19

Daily tracking from Aug 10, 2026 through today · 9 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#593 of 820
Review percentile
28th
Rating percentile
62th
On the App Store
0.2 yrs
Works with
Integrations listed for Fyncall
Email (SMTP/IMAP)GmailInstagram BusinessOutlookTwillioWhatsApp Business
Apps similar to Fyncall
The App Store's own "more apps like this" for Fyncall
Tidio ‑ Live Chat & AI Chatbot
4.8(1,252)

Free plan available

Gorgias: AI, Helpdesk & Chat
4.3(620)

Free trial available

QuickCEP: AI Support Agent
4.9(54)

Free plan available

Frequently asked questions

Fyncall is an AI helpdesk for Shopify. Manage customer support on WhatsApp, Instagram, email, SMS, and live chat in one inbox with your products and orders. It's a chat tool for ecommerce stores.