Fullcourt

Shopify helpdesk app by Fullcourt·The simple, easy-to-use ecommerce helpdesk for brands looking to simplify customer support.

Snapshot

#126of 196 inHelpdesk

Fullcourt is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

Free

free

Built for Shopify

No

Years live

1

launched Dec 12, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Fullcourt sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#126

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Fullcourt has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Capabilities

What Fullcourt can do.

The 7 capabilities Fullcourt lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Channels

2
  • Email
  • Social media

Workflow automation

5
  • Ticketing
  • Unified inbox
  • Tagging
  • Order tracking
  • Customer notifications

FAQ

Fullcourt — frequently asked questions.

What is Fullcourt on Shopify?
Fullcourt is a Shopify app in the Helpdesk category. Fullcourt is an ecommerce helpdesk that helps Shopify stores manage all their customer support messages in one place. It allows you to pull email, Instagram, and Facebook messages into a single team inbox - helping your team reply faster and stay organized. You can edit, refund, and duplicate orders directly in Fullcourt, saving time and reducing errors. Fullcourt also shows full order detail and conversation history, so your team has everything they need to resolve customer issues efficiently.
How much does Fullcourt cost?
Fullcourt is free to install and use on Shopify — there are no paid plans on this app.
Is Fullcourt free?
Yes — Fullcourt is free to install and use on Shopify. There are no paid plans.
When was Fullcourt launched?
Fullcourt launched on December 12, 2024 — over 1 year on the Shopify App Store.
Is Fullcourt Built for Shopify?
Fullcourt does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Fullcourt alternatives?
Merchants commonly compare Fullcourt with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Redo Tech, Inc

Redo

5.00★666

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Fullcourt.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Fullcourt — free Start free

Prefer the source? View Fullcourt on the Shopify App Store ↗