Frate Returns and Protection
Shopify returns and exchanges app by Frate·Returns management software with AI verification, personalized exchanges, resale, and POS support.
Snapshot
Ongoing.AI tracks Frate Returns and Protection daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
6 reviews
Pricing
From $0/mo
freemium
Built for Shopify
No
Years live
3
launched Feb 16, 2023
Last updated
Jul 3, 2026
Shopify listing
Catalog position
Where Frate Returns and Protection sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#62
of 186 active apps
Review count percentile
66th
vs category siblings
Rating percentile
69th
vs category siblings
Years on App Store
3
since 2023
Listing change cadence
What Frate Returns and Protection has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 4
2026-07-02 → 2026-07-03
Shopify Lastmod · Jul 3
2026-06-30 → 2026-07-02
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Reviews
What merchants are saying
- 100%positive9
- 0%neutral0
- 0%negative0
Top themes
What merchants praise
“The customer service and user experience on this app is amazing. They truly care about making sure it's set up best for your storefront. The team is devoted to making the best app for its users & takes in input and feedback on how to develop the best solution to battle the issue with returns online. OH and the image verification feature is amazing as we can check out the condition of the items before creating a return label. Gives us more feedback on the product and streamlines the process saving time and money going into this.”
Plans
Frate Returns and Protection pricing tiers.
Returns + Protect
Free to install
- Free returns software
- All Frate features
- Funded by Package Protection
Capabilities
What Frate Returns and Protection can do.
The 25 capabilities Frate Returns and Protection lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Return options
10- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
- Gift cards
- Store credit
- Gift returns
- Discount codes
Return management
15- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
FAQ
Frate Returns and Protection — frequently asked questions.
What is Frate Returns and Protection on Shopify?
How much does Frate Returns and Protection cost?
When was Frate Returns and Protection launched?
Is Frate Returns and Protection Built for Shopify?
What are the best Frate Returns and Protection alternatives?
Alternatives
Apps merchants pick instead.
401layers UG (haftungsbeschraenkt)
EU Withdrawal Button & Form
Known for: ease-of-use
AfterShip
AfterShip Returns & Exchanges
Known for: customer-support
Appsdart Solutions Private Limited
Return Prime:Return & Exchange
Known for: customer-support
ShipStation
ShipStation
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Frate Returns and Protection.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Frate Returns and Protection on the Shopify App Store ↗