Klax Follow‑Up Email Marketing

Shopify email marketing app by Klax Holdings LLC·Send automated follow-up emails to customers at exactly the right moment

Snapshot

4.80(76 reviews)#36of 373 inEmail marketing

Ongoing.AI tracks Klax Follow‑Up Email Marketing daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesEmail marketing

Rating

4.80

76 reviews

Pricing

From $9/mo

freemium

Built for Shopify

No

Years live

10

launched Jul 7, 2015

Last updated

Jun 24, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

Catalog position

Where Klax Follow‑Up Email Marketing sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#36

of 373 active apps

Review count percentile

91th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

10

since 2015

Listing change cadence

What Klax Follow‑Up Email Marketing has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysshopify_lastmod: set to 2026-06-24name: set to Klax Follow‑Up Email Marketingtagline: set to Send automated follow-up emails …description: set to Follow Up Email sends automated …icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Free (+3 more)primary_price_value: set to 9categories: set to Email marketinglaunched_at: set to Jul 7, 2015works_with: set to noneJun 4, 26Jun 14, 26Jun 25, 26

Works With · Jun 25

set to none

Launched At · Jun 25

set to Jul 7, 2015

Categories · Jun 25

set to Email marketing

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(76 reviews)
  • 94%positive119
  • 1%neutral1
  • 5%negative6

Top themes

    What merchants praise

    “Love this app. It's really easy to use. I'm just ready to experience one of my customers getting to email to write a review.”
    The Loc Box · 5★

    What merchants complain about

    “This app breaks down fairly often without warning and just doesn't send emails. Ive been reaching out to support (in china) for weeks now with no response. App has been deleted and we are building our own in house”
    FactoryPure · 1★ · 2024-08-12

    Plans

    Klax Follow‑Up Email Marketing pricing tiers.

    Free

    Free

    • Send up to 50 emails per month
    • All 10 campaign types
    • Advanced targeting filters
    • No Follow Up Email branding

    Pro 1000

    $9/month

    • Send up to 1,000 emails per month
    • All 10 campaign types
    • Advanced targeting filters
    • No Follow Up Email branding

    Pro 3000

    $19/month

    • Send up to 3,000 emails per month
    • All 10 campaign types
    • Advanced targeting filters
    • No Follow Up Email branding

    Pro 5000

    $29/month

    • Send up to 5,000 emails per month
    • All 10 campaign types
    • Advanced targeting filters
    • No Follow Up Email branding

    Capabilities

    What Klax Follow‑Up Email Marketing can do.

    The 26 capabilities Klax Follow‑Up Email Marketing lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Campaign types

    24
    • Email campaigns
    • Newsletters
    • Pop-ups
    • Forms
    • Landing pages
    • Discounts
    • Rewards
    • Promotions
    • Upsell emails
    • Cross-sell emails
    • Cart emails
    • Checkout emails
    • Exit intent
    • Abandoned cart
    • Browse abandonment
    • Welcome emails
    • Follow-up emails
    • Price drop emails
    • Back-in-stock emails
    • Win-back emails
    • Drip campaigns
    • Subscriptions
    • Surveys
    • Custom campaigns

    Managing campaigns

    2
    • Custom code
    • Custom fonts

    FAQ

    Klax Follow‑Up Email Marketing — frequently asked questions.

    What is Klax Follow‑Up Email Marketing on Shopify?
    Klax Follow‑Up Email Marketing is a Shopify app in the Email marketing category. Follow Up Email sends automated campaigns to your customers based on real order events: abandoned checkouts, post-purchase, review requests, win-back, and more. Set up each campaign once with your preferred delay and targeting filters. The app monitors your orders and sends personalized emails automatically. No subscriber limits on any plan. All 10 campaign types are available from the free tier. It averages 4.80 out of 5 across 76 merchant reviews on the Shopify App Store.
    How do I add Klax Follow‑Up Email Marketing on Shopify?
    Open the Klax Follow‑Up Email Marketing listing in the Shopify App Store at apps.shopify.com/follow-up-email, choose "Add app," and complete the Shopify install flow. After installation, you can configure Klax Follow‑Up Email Marketing from your Shopify admin under Apps.
    How much does Klax Follow‑Up Email Marketing cost?
    Klax Follow‑Up Email Marketing offers a free plan and 3 paid plans starting at $9/month and going up to $29/month. The free plan includes Send up to 50 emails per month, All 10 campaign types, Advanced targeting filters, and No Follow Up Email branding. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Klax Follow‑Up Email Marketing free?
    Yes — Klax Follow‑Up Email Marketing offers a free plan alongside paid options. The free plan includes Send up to 50 emails per month, All 10 campaign types, and Advanced targeting filters. Paid plans start at $9/month for advanced features.
    When was Klax Follow‑Up Email Marketing launched?
    Klax Follow‑Up Email Marketing launched on July 7, 2015 — over 10 years on the Shopify App Store. In that time it has gathered 76 merchant reviews.
    Is Klax Follow‑Up Email Marketing Built for Shopify?
    Klax Follow‑Up Email Marketing does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Klax Follow‑Up Email Marketing alternatives?
    Merchants commonly compare Klax Follow‑Up Email Marketing with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Privy. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Flow

    4.70★11,196

    Known for: performance

    Pop Convert

    Pop Convert ‑ Pop Ups, Banners

    4.90★8,343

    Known for: pricing

    SendWILL

    SendWILL Popup Email Marketing

    4.90★7,078

    Known for: customer-support

    Privy Operations

    Privy ‑ Email, SMS & Pop Ups

    4.50★4,041

    Known for: billing-issues

    Browse more inAll Email marketing apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

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