OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
127 reviews
What merchants actually report
4.79average· 116 reviews analyzed· 101 with written feedback
81% 5★2% ≤3★

26% of attributable reviewers are United States merchants. 2% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 0% of critical ones.

Recent reviewers rate Flyweight AI Chatbot & AI Chat 4.92, above its 4.79 lifetime average.

Rating · last 90d
4.92
Recent direction
Replies to reviews
1%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
2%
Using 1yr+ at review
Top merchant markets
United States 26%Germany 19%Spain 6%United Kingdom 6%Netherlands 4%
Tenure when reviewed
under a day 51%days 35%months 12%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free
Free
Free
  • • AI Suite with Chat, Search & Live Chat
  • • Mail & Ticket AI in your existing stack
  • • Live in 30 minutes: AI learns your store
  • • Maximum accuracy with Knowledge Graph
  • • ----------------------------------------
What does Flyweight AI Chatbot & AI Chat do?

The best AI Chatbot for Shopify – auto-trained on your entire content. Provide 24/7 ChatGPT-powered support, boost conversions and reduce tickets. Try for free.

  • AI knows all your store's texts: pages, articles, products,.. (nightly refresh).
  • Automatically detects the personality of your brand & can be fine-tuned.
  • Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT
  • Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.
  • NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias

Features

ChatAI chatbotsLive chatEmail chatSocial mediaMulti-languageReal-time translationCallbackBehavior trackingAgent analyticsCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsOrder updatesCross-sellUpsellColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskEmailChatbotSelf-serviceHelp centerContact formAuto-replyAI responsesAI summariesTicketing
Review history
Daily review count on the Shopify App Store
127+19 · 30d~0.6/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #5▲1
  • Chat
    #16▲4

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#26 of 891
Review percentile
97th
Rating percentile
70th
On the App Store
2.2 yrs
Works with
Integrations listed for Flyweight AI Chatbot & AI Chat
Shopify FlowShopify AdminGmailGorgiasInstagramOutlookWhatsAppZendesk
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Frequently asked questions

The best AI Chatbot for Shopify – auto-trained on your entire content. Provide 24/7 ChatGPT-powered support, boost conversions and reduce tickets. Try for free. It's a chat tool for ecommerce stores.