OngoingAI

eesel usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free trial available
Usage-based pricinEstimated monthly cost
EnterpriseEstimated monthly cost

7-day free trial

What does eesel do?

Deliver faster, smarter support and sales with an AI live chat bot available 24/7. Provide instant AI-powered assistance for orders, returns, and F...

  • Train an AI sales rep on your Shopify catalog, orders, and FAQs instantly.
  • Instant live chat AI support for orders, returns, and FAQs with smooth handoff.
  • Automate routine tasks the chat bot so your team can focus on impact.
  • Customize tone, connect live data, and track performance with ease.

Features

HelpdeskEmailSMSLive chatChatbotSocial mediaAuto-replyAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationTaggingSpam detectionOrder trackingCustomer notificationsMulti-languageChatAI chatbotsEmail chatReal-time translationBehavior trackingCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesReview requestsOrder updatesUpsellColor and fontEmojis and stickersBusiness hoursWelcome messagesChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
1+1 · 29d· Rating 0.0★ → 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#39▲6

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#42 of 161
Review percentile
75th
Rating percentile
100th
On the App Store
1 yrs
Works with
Integrations listed for eesel: AI Chatbot & Live Chat
BigCommerceGorgiasMagentoRechargeShipUpZendesk
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Frequently asked questions

Deliver faster, smarter support and sales with an AI live chat bot available 24/7. Provide instant AI-powered assistance for orders, returns, and F... It's a helpdesk tool for ecommerce stores.