eesel

Name: eesel: AI Chatbot & Live Chat
Price: 299.00 USD
Availability: InStock
Author: eesel

Shopify helpdesk app by eesel·AI chatbot and live chat for sales & support. Add your product catalog, convert sales, grow revenue.

Snapshot 22 hours ago

#126of 196 inHelpdesk

eesel is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk Chat

Pricing

From $299/mo

free_trial

Built for Shopify

Years live

launched Sep 11, 2025

Last updated

Jul 3, 2026

Shopify listing

Category rank over time

Where eesel sits day-by-day in Helpdesk.

Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Helpdesk leaderboard →

Best position observed: #42. eesel slipped 4 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where eesel sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#126

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

since 2025

Listing change cadence

What eesel has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Shopify Lastmod · Jul 4

2026-07-02 → 2026-07-03

Shopify Lastmod · Jul 3

2026-06-30 → 2026-07-02

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

PricingIdentity & listingCadence

Plans

eesel pricing tiers.

Team Plan

$299/month

1,000 AI interactions / month
Train AI on your docs
Slack and Teams integration
Up to 3 bots

Business Plan

$799/month

Everything in Team
3,000 AI interactions / month
Train on past support tickets
Helpdesk integrations
Unlimited bots

Capabilities

What eesel can do.

The 40 capabilities eesel lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Helpdesk

Channels

Email
SMS
Live chat
Chatbot
Social media

Workflow automation

Auto-reply
AI responses
AI summaries
Ticketing
Unified inbox
Auto-assign
Rule-based triggers
Escalation
Tagging
Spam detection
Order tracking
Customer notifications
Multi-language

Chat

Real-time messaging

AI chatbots
Live chat
Email chat
Multi-language
Real-time translation
Behavior tracking
Customer insights

Automated responses

FAQs
Greetings
Product recommendations
Quick replies
Review requests
Order updates
Upsell

Customization

Color and font
Emojis and stickers
Business hours
Welcome messages
Tagging
Chat assignment
Chat flows
Agent avatar

FAQ

eesel — frequently asked questions.

What is eesel on Shopify?

eesel, officially listed on the Shopify App Store as eesel: AI Chatbot & Live Chat, is a Shopify app in the Helpdesk category. Deliver faster, smarter support and sales with an AI live chat bot available 24/7. Provide instant AI-powered assistance for orders, returns, and FAQs, with effortless handoff when needed. Quickly train an AI sales agent on your Shopify catalog, orders, and FAQs. Manage pre- and post-sales questions instantly, adjust tone, link real-time data, and monitor performance with ease. Integrate seamlessly with platforms like Klayvio, Gorgias, Recharge, Zendesk, ShipUp and more.

How much does eesel cost?

eesel has 2 paid plans on the Shopify App Store, starting at $299/month and going up to $799/month.

Is eesel free?

No, eesel is a paid Shopify app. Plans start at $299/month on the Shopify App Store.

When was eesel launched?

eesel launched on September 11, 2025.

Is eesel Built for Shopify?

eesel does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

What are the best eesel alternatives?

Merchants commonly compare eesel with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Helpdesk apps All Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated 22 hours ago.

Find every brand running eesel.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track eesel — free Start free

Prefer the source? View eesel on the Shopify App Store ↗