How much does dixa cost?

Free trial available. Plans: Growth Plan ($109/month), Ultimate Plan ($169/month), Prime Plan ($215/month).

dixa: Reviews, Stores & Alternatives

Q: What features does dixa offer?

dixa's App Store listing covers Helpdesk, Email, SMS, Live chat, Chatbot, Phone, Social media, Self-service, Help center, Contact form, and more.

dixa usage & market intelligence

Pricing

Free trial available

Growth Plan$109/month

14-day free trial · or $1,068/year and save 18%

• All Channels
• External Knowledge Center
• Customer Satisfaction Score (CSAT)
• Callback
• Language Detection

Ultimate Plan$169/month

14-day free trial · or $1,668/year and save 18%

• Routing With External Data
• Standard AI Intent Detection
• Knowledge-centered Service
• Advanced Conversation Automations
• Bulk Actions

Prime Plan$215/month

14-day free trial · or $2,148/year and save 17%

• SSO
• Advanced AI Intent Detection
• Advanced Insights
• Queue Restrictions
• Enterprise API Limit

What does dixa do?

Customer Service Software built & optimized for B2C. Automated by AI

All support channels and customer data in a one-screen agent workspace.
AI Agent that handles repetitive tasks on chat, email and social.
Powerful workflow automation with an intuitive drag and drop builder.
Two-way Shopify integration that lets you access and edit orders within Dixa.

Features

HelpdeskEmailSMSLive chatChatbotPhoneSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationTaggingSpam detectionCustomer notificationsFeedback surveysMulti-languageMulti-storeAnalyticsReportsChatAI chatbotsEmail chatVoice supportFile uploadReal-time translationCallbackAgent analyticsCustomer insightsDiscountsGreetingsProduct recommendations

Review history

Daily review count on the Shopify App Store

0±0 · 29d· Rating steady at 0.0★

Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings

Live organic position on Shopify App Store category pages