Helpdesk · refreshed Jun 12, 2026
dixa for Shopify
by Dixa Aps · Dixa helps growing brands deliver valuable experiences and handle more inquiries with less effort.
Newly tracked by Ongoing.AI. Review history, installs, and rank trajectory will accumulate here as the substrate observes them — refreshed every 24 hours. Snapshot captured Jun 12, 2026.
Pricing
From $109/mo
free_trial
Built for Shopify
No
Years live
0
launched Jul 16, 2025
Last updated
Jun 1, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
—
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where dixa sits day-by-day in Helpdesk.
Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where dixa sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#83
of 180 active apps
Review count percentile
0th
vs category siblings
Rating percentile
0th
vs category siblings
Years on App Store
0
since 2025
Listing change cadence
What dixa has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 2
2026-05-14 → 2026-06-01
Shopify Lastmod · May 30
set to 2026-05-14
Works With · May 28
set to Shopify Admin 55+ integrations A…
Plans
dixa pricing tiers.
Growth Plan
$109/month
- All Channels
- External Knowledge Center
- Customer Satisfaction Score (CSAT)
- Callback
- Language Detection
- Agent Teams
- Custom Attribute
- Unlimited Custom Cards
Ultimate Plan
$169/month
- Routing With External Data
- Standard AI Intent Detection
- Knowledge-centered Service
- Advanced Conversation Automations
- Bulk Actions
- Sandbox Access
- 3rd-party AI integrations
Prime Plan
$215/month
- SSO
- Advanced AI Intent Detection
- Advanced Insights
- Queue Restrictions
- Enterprise API Limit
- Custom User Roles & Permissions
- Multiple Organisations
- Widget White Labeling
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running dixa.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View dixa on the Shopify App Store ↗