OngoingAI

dixa usage & market intelligence

Pricing
Free trial available
Growth Plan$109/month
  • • All Channels
  • • External Knowledge Center
  • • Customer Satisfaction Score (CSAT)
  • • Callback
  • • Language Detection
Ultimate Plan$169/month
  • • Routing With External Data
  • • Standard AI Intent Detection
  • • Knowledge-centered Service
  • • Advanced Conversation Automations
  • • Bulk Actions
Prime Plan$215/month
  • • SSO
  • • Advanced AI Intent Detection
  • • Advanced Insights
  • • Queue Restrictions
  • • Enterprise API Limit
About dixa

Customer Service Software built & optimized for B2C. Automated by AI

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#54▼1

As of 2026-08-17

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#71 of 145
Review percentile
52th
Rating percentile
68th
On the App Store
1.1 yrs
Works with
Integrations listed for dixa
Shopify Admin55+ integrationsAdaBrazeJiraKlaviyoRecharge

Frequently asked questions

Customer Service Software built & optimized for B2C. Automated by AI It's a helpdesk tool for ecommerce stores.