Chat · refreshed Jun 12, 2026
Desku for Shopify
by Desku.io · Desku automates customer support,provides product recommendations, and tracks orders with AI Chatbot
5 reviews, 4.90★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.90
5 reviews
Pricing
From $49/mo
free_trial
Built for Shopify
No
Years live
4
launched Apr 20, 2022
Last updated
Jun 9, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where Desku sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#156
of 770 active apps
Review count percentile
78th
vs category siblings
Rating percentile
67th
vs category siblings
Years on App Store
4
since 2022
Listing change cadence
What Desku has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 10
2026-06-01 → 2026-06-09
Shopify Lastmod · Jun 2
2026-05-30 → 2026-06-01
Shopify Lastmod · May 31
2026-05-18 → 2026-05-30
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive100% · 9
- Neutral0% · 0
- Negative0% · 0
“Desku is one of the best ai customer service software for Shopify stores looking to level up their customer service game. The platform is super easy to use. So far so good. keep up the good work.”
Top themes
Plans
Desku pricing tiers.
Team
$49/month
- Upto 2k Active Bot Users
- Store Connect Upto 1
- Unlimited tickets per month included
- Live chat
- Chatbot
- Knowledgebase
Business
$69/month
- Everything in Team+
- SLA
- App Survey
- Webhook Access
- Your Own branding
- Facebook & Whatsapp Integration
- Upto 5k Active Bot Users
- Multi Store Connect Upto 3
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Desku.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Desku on the Shopify App Store ↗