OngoingAI

DeskLeap usage & market intelligence

Pricing
Free plan available
FreeFree
  • Up to 2 agents
  • 50 tickets per month
  • Live chat
  • Email notifications
  • Knowledge base (3 collections)
Starter$4.99/month

7-day free trial

  • Unlimited agents
  • Unlimited tickets
  • Unlimited knowledge bases
  • Canned responses & automation
  • Remove branding & priority support
What does DeskLeap do?

Add a helpdesk to your Shopify store. Manage tickets, live chat with customers, and build a knowledge base — all from your Shopify admin. Free to install.

  • Ticket management with priority, status, and agent assignment
  • Real-time live chat widget embedded on your storefront
  • Self-service knowledge base with organized help articles

Features

HelpdeskEmailLive chatAuto-replyAI responsesTicketing
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#123 of 155
Review percentile
21th
Rating percentile
65th
On the App Store
0.1 yrs

Frequently asked questions

Add a helpdesk to your Shopify store. Manage tickets, live chat with customers, and build a knowledge base — all from your Shopify admin. Free to install. It's a helpdesk tool for ecommerce stores.