OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

What does DeskLeap do?

Add a helpdesk to your Shopify store. Manage tickets, live chat with customers, and build a knowledge base — all from your Shopify admin. Free to install.

  • Ticket management with priority, status, and agent assignment
  • Real-time live chat widget embedded on your storefront
  • Self-service knowledge base with organized help articles

Features

HelpdeskEmailLive chatAuto-replyAI responsesTicketing
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #220▲1

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#124 of 162
Review percentile
24th
Rating percentile
64th
On the App Store
0.2 yrs

Frequently asked questions

Add a helpdesk to your Shopify store. Manage tickets, live chat with customers, and build a knowledge base — all from your Shopify admin. Free to install. It's a helpdesk tool for ecommerce stores.