Helpdesk · refreshed Jun 12, 2026

Deskhero for Shopify

by Deskhero · Enrich support replies with real-time store order data in Deskhero.

1 reviews, 5.00 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesHelpdesk

Rating

5.00

1 reviews

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

0

launched Oct 3, 2025

Last updated

Apr 28, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

Catalog position

Where Deskhero sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#79

of 180 active apps

Review count percentile

56th

vs category siblings

Rating percentile

81th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What Deskhero has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysicon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialname: set to Deskherotagline: set to Enrich support replies with real…description: set to Automatically surface customer o…pricing_tiers: set to Small (3 Agents) (+2 more)primary_price_value: set to 29categories: set to Helpdesklaunched_at: set to Oct 3, 2025works_with: set to Google (Email sync) Microsoft365…shopify_lastmod: set to 2026-04-28May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · May 30

set to 2026-04-28

Works With · May 29

set to Google (Email sync) Microsoft365…

Launched At · May 29

set to Oct 3, 2025

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive100% · 1
  • Neutral0% · 0
  • Negative0% · 0
Smidigt verktyg som underlättar vår ärendehantering. vi vill inte ha chatbotar på vår sida och med detta verktyget får vi fördelarna med en chatbot men det personliga i ett riktigt mailsvar, appen gör jobbet åt oss med att leta upp all bakomliggande fakta och presentera ett föreslaget proffsigt svar till kunden vi kan skicka.
Mon Bistro & Friends · 5★ · 2025-10-16

Top themes

    Plans

    Deskhero pricing tiers.

    Small (3 Agents)

    $29.85/month

    • Tickets (500)
    • AI-suggested answers
    • Mailboxes (1)
    • Knowledge base articles (50)
    • Web scraped pages (250)
    • Shopify product sync (100)
    • AI Automation rules (3)

    Medium (3 Agents)

    $44.85/month

    • Tickets (5.000)
    • AI-suggested answers
    • Mailboxes (3)
    • Knowledge base articles (500)
    • Web scraped pages (500)
    • Shopify product sync (500)
    • AI Automation rules (10)

    Large (3 Agents)

    $89.85/month

    • Tickets (10.000)
    • AI-suggested answers
    • Mailboxes (5)
    • Knowledge base articles (5.000)
    • Web scraped pages (1.000)
    • Shopify product sync (1.000)
    • AI Automation rules (50)

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

    Find every brand running Deskhero.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Deskhero on the Shopify App Store ↗