OngoingAI

Deskhero usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free trial available
Small (3 Agents)$29.85/month

30-day free trial

  • • Tickets (500)
  • • AI-suggested answers
  • • Mailboxes (1)
  • • Knowledge base articles (50)
  • • Web scraped pages (250)
Medium (3 Agents)$44.85/month
  • • Tickets (5.000)
  • • AI-suggested answers
  • • Mailboxes (3)
  • • Knowledge base articles (500)
  • • Web scraped pages (500)
Large (3 Agents)$89.85/month
  • • Tickets (10.000)
  • • AI-suggested answers
  • • Mailboxes (5)
  • • Knowledge base articles (5.000)
  • • Web scraped pages (1.000)
What does Deskhero do?

Automatically surface Shopify customer orders, fulfillment statuses, and tracking IDs inside your Deskhero support workspace.

  • AI suggested replies
  • AI Automation
  • Microsoft/Google mailbox ready

Features

HelpdeskEmailContact formAuto-replyAI responsesTicketingAuto-assignRule-based triggersTaggingOrder trackingMulti-language
Review history
Daily review count on the Shopify App Store
1±0 · 29d· Rating steady at 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#43 of 161
Review percentile
74th
Rating percentile
100th
On the App Store
1 yrs
Works with
Integrations listed for Deskhero
Google (Email sync)Microsoft365 (Email sync)
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Frequently asked questions

Automatically surface Shopify customer orders, fulfillment statuses, and tracking IDs inside your Deskhero support workspace. It's a helpdesk tool for ecommerce stores.