Chat · refreshed Jun 12, 2026
Convi ‑ AI Support Chatbot for Shopify
by Convi · AI chatbot that answers customer support questions 24/7. Helps reduce ticket volume automatically.
12 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
12 reviews
Pricing
From $19/mo
freemium
Built for Shopify
Yes
Years live
0
launched Jun 26, 2025
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Convi ‑ AI Support Chatbot sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Convi ‑ AI Support Chatbot sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#111
of 767 active apps
Review count percentile
86th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
0
since 2025
Listing change cadence
What Convi ‑ AI Support Chatbot has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive94% · 15
- Neutral0% · 0
- Negative6% · 1
“Was very imprssed with the pretty much instant help i recieved from Sean. Fixed my issues straight away and didnt cause any issues. Great service! Thanks!!”
“NOT FREE! It doesn't say Free Plan Available or Free to Install, it says FREE! Please look up the word free in the dictionary, this is false advertising, it is not FREE. You get 100 messages for free, then its $19.00 a month, waste of time and effort.”
Top themes
Plans
Convi ‑ AI Support Chatbot pricing tiers.
Test only
Free
- Unlimited test chats - No live access
- Unlimited product catalogue
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter (Tier 1)
$19/month
- Live widget on storefront
- 50 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
Starter (Tier 2)
$49/month
- Live widget on storefront
- 150 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
Starter (Tier 3)
$99/month
- Live widget on storefront
- 350 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Convi ‑ AI Support Chatbot.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Convi ‑ AI Support Chatbot on the Shopify App Store ↗