Convi
Shopify chat app by Convi·No-code AI chatbot builder: cleans inbox, builds FAQs with AI agents, acts as AI shopping assistant.
Snapshot
Ongoing.AI tracks Convi daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
12 reviews
Pricing
From $19/mo
freemium
Built for Shopify
Yes
Years live
1
launched Jun 26, 2025
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+1
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Convi sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →
Catalog position
Where Convi sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#116
of 812 active apps
Review count percentile
86th
vs category siblings
Rating percentile
69th
vs category siblings
Years on App Store
1
since 2025
Listing change cadence
What Convi has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Shopify Lastmod · Jun 29
2026-06-27 → 2026-06-28
Reviews
What merchants are saying
- 94%positive15
- 0%neutral0
- 6%negative1
Top themes
What merchants praise
“Was very imprssed with the pretty much instant help i recieved from Sean. Fixed my issues straight away and didnt cause any issues. Great service! Thanks!!”
What merchants complain about
“NOT FREE! It doesn't say Free Plan Available or Free to Install, it says FREE! Please look up the word free in the dictionary, this is false advertising, it is not FREE. You get 100 messages for free, then its $19.00 a month, waste of time and effort.”
Plans
Convi pricing tiers.
Test only
Free
- Unlimited test chats - No live access
- Unlimited product catalogue
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter (Tier 1)
$19/month
- Live widget on storefront
- 50 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
Starter (Tier 2)
$49/month
- Live widget on storefront
- 150 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
Starter (Tier 3)
$99/month
- Live widget on storefront
- 350 AI resolution per month
- Custom Instructions & Prompts
- Custom FAQ knowledges
- Smart handing over conversation to human
- Order tracking ability
Capabilities
What Convi can do.
The 29 capabilities Convi lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
4- AI chatbots
- Live chat
- Multi-language
- Customer insights
Automated responses
5- FAQs
- Product recommendations
- Order updates
- Cross-sell
- Upsell
Customization
7- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Helpdesk
Channels
6- Live chat
- Chatbot
- Social media
- Help center
- FAQs
Workflow automation
7- Auto-reply
- AI responses
- Unified inbox
- Order tracking
- Customer notifications
- Multi-language
- Reports
FAQ
Convi — frequently asked questions.
What is Convi on Shopify?
How much does Convi cost?
Is Convi free?
When was Convi launched?
Is Convi Built for Shopify?
What are the best Convi alternatives?
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Convi.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Convi on the Shopify App Store ↗