OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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What does Cognito Assistant do?

Cognito Assistant helps merchants answer FAQ questions without staffing live chat. You can add questions and answers in the app, or import them thr...

  • Create and edit FAQ questions and answers in the admin
  • Import FAQs at once using a CSV
  • Smart search matches customer questions to your FAQs

Features

FAQImport and exportFAQ pageInstant answersChatFAQsGreetingsWelcome messages
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ
    #59▲3
  • Chat
    #479▼4

Tracked daily · last 12 days · as of 2026-09-25

Catalog position
Within FAQ on the App Store
Rank by reviews
#71 of 94
Review percentile
26th
Rating percentile
61th
On the App Store
0.2 yrs
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Frequently asked questions

Cognito Assistant helps merchants answer FAQ questions without staffing live chat. You can add questions and answers in the app, or import them thr... It's a faq tool for ecommerce stores.