OngoingAI

ChatMate usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 50 AI conversations (lifetime)
  • • 100 product training items
  • • 20 URL & file uploads
  • • 1 agent · Email + live chat
  • • FAQ page · 90-day
Basic$29.99/month

7-day free trial · or $299.99/year and save 17%

  • • 50 AI conversations / month (hard cap)
  • • 500 product training items
  • • 3 agents · Email + live chat
  • • Human handoff · 12-month history
  • • Basic analytics · 7-day trial
Growth$79.99/month

7-day free trial · or $799.99/year and save 17%

  • • 300 AI conversations / month (hard cap)
  • • 5,000 product training items
  • • 10 agents · WhatsApp self-connect
  • • Behavior sales cards · advanced analytic
  • • Priority support
Enterprise$159.99/month

7-day free trial · or $1,599.99/year and save 17%

  • • 700 AI conversations / month (hard cap)
  • • 10,000+ knowledge items
  • • Unlimited agents · full channels
  • • Returns in chat · dedicated advisor
  • • Mobile inbox · brand deep customization
What does ChatMate do?

AI-powered live chat that answers product questions 24/7. Unified inbox for chat, email, and social. Free plan available.

  • 24/7 AI chat trained on your products, policies, and FAQs
  • Analytics to track conversations, resolution, and sales influence
  • FAQ help center that deflects repetitive questions before they reach you
  • Theme chat widget installable from the Shopify theme editor
  • Unified inbox for live chat, email, Messenger, and Instagram

Features

ChatAI chatbotsLive chatSMSEmail chatSocial mediaFile uploadMulti-languageReal-time translationPush notificationsCallbackBehavior trackingAgent analyticsEncryptionCustomer insightsCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarFAQAI generation
Review history
Daily review count on the Shopify App Store
0±0 · 3d· Rating steady at 0.0★
Sep 2Sep 4

Daily tracking from Aug 10, 2026 through today · 3 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#841 of 852
Review percentile
1th
Rating percentile
61th
On the App Store
0 yrs
Works with
Integrations listed for ChatMate ‑ AI Chatbot & Inbox
Admin GraphQL APICatalog Knowledge SyncOrder Status TrackingRecurring Billing APIStorefront Chat WidgetTheme App Extension
Apps similar to ChatMate
The App Store's own "more apps like this" for ChatMate
Chatty AI Chatbot & Live Chat
4.9(1,881)

Free plan available

CWILL:AI Chatbot &Live Chat
4.8(102)

Free

Moose AI Chatbot & Live Chat
5.0(479)

Free plan available

Frequently asked questions

AI-powered live chat that answers product questions 24/7. Unified inbox for chat, email, and social. Free plan available. It's a chat tool for ecommerce stores.