Chative ‑ Live chat & Chatbot

Shopify chat app by Chative·Chat & sell directly on your store with the assistance of AI and automation.

Snapshot

1.00(1 reviews)#298of 820 inChat

Ongoing.AI tracks Chative ‑ Live chat & Chatbot daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatOrder tracking

Rating

1.00

1 reviews

Pricing

From $10/mo

freemium

Built for Shopify

No

Years live

4

launched May 31, 2022

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Chative ‑ Live chat & Chatbot sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#298

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

54th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What Chative ‑ Live chat & Chatbot has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-12 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-16 → 2026-06-28

Shopify Lastmod · Jun 17

2026-06-15 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

1.00(1 reviews)
  • 83%positive5
  • 0%neutral0
  • 17%negative1

Popular mentions

  • missing features
  • customer support
  • notifications

Top themes

  1. missing features1
  2. customer support1
  3. notifications1

What merchants praise

“Riêng mình thấy thì team hỗ trợ của Chative ổn hơn so với các app khác mình từng dùng. Mình thấy app không giới hạn kết nối và đặc biệt nó free nên mình đã kết nối các page và website vào app. Hiện tại mình dùng app thấy rất ổn nên recommend mọi người thử nhé. Bên này cũng có hỗ trợ tiếng việt rất nhiệt tình nữa”
Thanhphat store · 5★

What merchants complain about

“It is not useful live chat app. No email or sound alert on notification. Never had customer service support.”
Happy Crafting UK · 1★ · 2023-07-06

Plans

Chative ‑ Live chat & Chatbot pricing tiers.

STARTER

Free to install

  • Unlimited Shopify stores
  • Website Live Chat
  • Unlimited Messages
  • View Product Information
  • View Order Summary
  • View Order Details

TEAM

$10/month

  • Custom Widget branding
  • Send Products
  • View Shopping Cart
  • Unlimited members
  • Unlimited history
  • Social CRM

BUSINESS

$25/month

  • Create Orders
  • Edit Orders
  • API & Webhooks
  • Automation Workflow
  • Custom Permissions
  • Priority Support

Capabilities

What Chative can do.

The 33 capabilities Chative lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

9
  • AI chatbots
  • Live chat
  • Social media
  • File upload
  • Multi-language
  • Push notifications
  • Behavior tracking
  • Agent analytics
  • Customer insights

Automated responses

5
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Upsell

Customization

9
  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Order tracking

Tracking

6
  • Branded tracking page
  • Real-time tracking
  • Estimated delivery date
  • Dashboards
  • API
  • Analytics

Notifications

4
  • Email
  • Real-time notifications
  • Custom notifications
  • Automations

FAQ

Chative — frequently asked questions.

What is Chative on Shopify?
Chative, officially listed on the Shopify App Store as Chative ‑ Live chat & Chatbot, is a Shopify app in the Chat category. Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! It averages 1.00 out of 5 across 1 merchant reviews on the Shopify App Store.
How much does Chative cost?
Chative offers a free plan and 2 paid plans starting at $10/month and going up to $25/month. The free plan includes Unlimited Shopify stores, Website Live Chat, Unlimited Messages, and View Product Information. The paid plans unlock advanced features beyond what's available on the free tier.
Is Chative free?
Yes — Chative offers a free plan alongside paid options. The free plan includes Unlimited Shopify stores, Website Live Chat, and Unlimited Messages. Paid plans start at $10/month for advanced features.
When was Chative launched?
Chative launched on May 31, 2022 — over 4 years on the Shopify App Store. In that time it has gathered 1 merchant reviews.
Is Chative Built for Shopify?
Chative does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Chative alternatives?
Merchants commonly compare Chative with Shopify Inbox, 17TRACK Order Tracking, ParcelWILL Order Tracking, and Chatty AI Chatbot & Live Chat. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: feature-limitations

17TRACK

17TRACK Order Tracking

4.90★3,573

Known for: pricing

CWILL

ParcelWILL Order Tracking

5.00★2,562

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

Browse more inAll Chat apps All Order tracking apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Chative ‑ Live chat & Chatbot.

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