Chat · refreshed Jun 12, 2026
Chatbase for Shopify
by Chatbase.co Inc. · Chatbase is a platform for building AI Agents for Customer Support & Sales for your store
18 reviews, 4.80★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.80
18 reviews
Pricing
From $40/mo
freemium
Built for Shopify
No
Years live
0
launched Jan 7, 2026
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+3
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Chatbase sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Chatbase sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#95
of 767 active apps
Review count percentile
88th
vs category siblings
Rating percentile
65th
vs category siblings
Years on App Store
0
since 2026
Listing change cadence
What Chatbase has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive96% · 27
- Neutral0% · 0
- Negative4% · 1
“Chatbase is one of the best apps I’ve used for my Shopify store. Very easy to set up and the AI responses are fast, smart, and helpful for customers. It improved my customer support experience and saved a lot of time. Highly recommended for any Shopify store owner! Excellent app”
“Model worked ok but needed assistance training and onboarding. No demo or support aside from email available. Not enough support for the $1.5k they're asking for. Tidio is working great for us”
Top themes
Plans
Chatbase pricing tiers.
Free
Free
- 50 Credits
- 400 KB
Hobby
$40/month
- Access to advanced models
- 500 message credits/month
- 5 enabled AI Actions
- 10 MB
- 2 Members
- Integrations (WhatsApp, Slack and more)
- Basic Analytics
- Attachments
Standard
$150/month
- 4000 message credits/month
- 8 enabled AI Actions
- 20 MB
- 3 Members
- Voice
- API access
- Personalization
- Advanced Integrations
Pro
$500/month
- 15000 message credits/month
- 12 enabled AI Actions
- 40 MB
- 5 Members
- Advanced Analytics
- Sources suggestions
- Tickets as a source
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Chatbase.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Chatbase on the Shopify App Store ↗