Channel Sales Chat Bot CRM

Shopify chat app by Channel Corp.·Your trusted sales concierge designed to boost sales and LTV through your existing customers.

Snapshot

4.80(41 reviews)#65of 813 inChat

Ongoing.AI tracks Channel Sales Chat Bot CRM daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatHelpdesk

Rating

4.80

41 reviews

Pricing

From $36/mo

freemium

Built for Shopify

No

Years live

5

launched Jun 7, 2021

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Channel Sales Chat Bot CRM sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#65

of 813 active apps

Review count percentile

92th

vs category siblings

Rating percentile

64th

vs category siblings

Years on App Store

5

since 2021

Listing change cadence

What Channel Sales Chat Bot CRM has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+19shopify_lastmod: 2026-06-08 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16pricing_tiers: Free Plan → Free Plan (+2 more)primary_price_value: none → 36shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(41 reviews)
  • 100%positive40
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “とても重宝しています。 大きくは導入後すぐに簡単なお問い合わせがシナリオ形式で自動化出来たことがメリットとして挙げられます。その他にもインスタグラムやメールからの問い合わせ一元化も可能になりました。担当者への割り振りはもちろん、サイト内でのお客様へのお声かけや、一斉配信など細かな対応や施策にも応用出来ます。 他のアプリも検討しましたが、チャネルトークはUIがとても親しみやすく、お客様もスタッフも直感的に楽しんで使えるところが気に入っています。チャット形式なので絵文字なども自然と使いやすく、お客様との距離もより近くに感じられます。 ブランドイメージに合わせてデザインできるのも嬉しいポイントです。 よくあるお問い合わせが自動化出来た分、お客様の満足度も上がり、事細かな質問にも余裕を持って対応することができていますので売上にも直結しております。 日本でのサポートも充実しており、いつも丁寧に対応していただいているので大変助かっております。 今後のアップデートも楽しみです。”
    ANTRY USE ONLY GENUINE · 5★

    Plans

    Channel Sales Chat Bot CRM pricing tiers.

    Free Plan

    Free to install

    • Unlimited customer live chat
    • Unlimited team chat
    • Integrations with Email, Instagram
    • Custom chat widget

    Early

    $36/month

      Growth

      $120/month

        Capabilities

        What Channel Sales Chat Bot CRM can do.

        The 40 capabilities Channel Sales Chat Bot CRM lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

        Chat

        Real-time messaging

        4
        • AI chatbots
        • Live chat
        • Email chat
        • Video calls

        Automated responses

        6
        • FAQs
        • Greetings
        • Product recommendations
        • Quick replies
        • Shipping alerts
        • Order updates

        Customization

        10
        • Color and font
        • Emojis and stickers
        • Chat window
        • Business hours
        • Welcome messages
        • Chat buttons
        • Tagging
        • Chat assignment
        • Chat flows
        • Agent avatar

        Helpdesk

        Channels

        6
        • Email
        • Live chat
        • Chatbot
        • Self-service
        • Help center
        • FAQs

        Workflow automation

        14
        • Auto-reply
        • Response templates
        • AI responses
        • Ticketing
        • Unified inbox
        • Auto-assign
        • Rule-based triggers
        • Tagging
        • Order tracking
        • Customer notifications
        • Feedback surveys
        • Multi-language
        • Analytics
        • Reports

        FAQ

        Channel Sales Chat Bot CRM — frequently asked questions.

        What is Channel Sales Chat Bot CRM on Shopify?
        Channel Sales Chat Bot CRM is a Shopify app in the Chat category. Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. It averages 4.80 out of 5 across 41 merchant reviews on the Shopify App Store.
        How much does Channel Sales Chat Bot CRM cost?
        Channel Sales Chat Bot CRM offers a free plan and 2 paid plans starting at $36/month and going up to $120/month. The free plan includes Unlimited customer live chat, Unlimited team chat, Integrations with Email, Instagram, and Custom chat widget. The paid plans unlock advanced features beyond what's available on the free tier.
        Is Channel Sales Chat Bot CRM free?
        Yes — Channel Sales Chat Bot CRM offers a free plan alongside paid options. The free plan includes Unlimited customer live chat, Unlimited team chat, and Integrations with Email, Instagram. Paid plans start at $36/month for advanced features.
        When was Channel Sales Chat Bot CRM launched?
        Channel Sales Chat Bot CRM launched on June 7, 2021 — over 5 years on the Shopify App Store. In that time it has gathered 41 merchant reviews.
        Is Channel Sales Chat Bot CRM Built for Shopify?
        Channel Sales Chat Bot CRM does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
        What are the best Channel Sales Chat Bot CRM alternatives?
        Merchants commonly compare Channel Sales Chat Bot CRM with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

        Alternatives

        Apps merchants pick instead.

        Shopify

        Shopify Inbox

        4.70★5,439

        Known for: missing-features

        Chatty AI Sales Agent - For live chat & helpdesk

        Chatty AI Chatbot & Live Chat

        4.90★1,804

        Known for: bug

        TIDIO LLC

        Tidio ‑ Live Chat & AI Chatbot

        4.70★1,273

        Known for: customer-support

        Pushdaddy

        Pushdaddy Many Chat ,Cloud API

        4.30★981

        Known for: customer-support

        Browse more inAll Chat apps All Helpdesk apps

        Methodology

        Where the numbers come from.

        Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

        Find every brand running Channel Sales Chat Bot CRM.

        Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

        Request access Get alerts on Channel Sales Chat Bot CRM

        Prefer the source? View Channel Sales Chat Bot CRM on the Shopify App Store ↗